Restaurant Manager

We are seeking a dynamic and experienced Restaurant Manager to lead and elevate our restaurant operation.

This is a senior leadership role ideal for a passionate hospitality professional with a strong operational mindset and deep expertise in wine and beverage service.

Key Responsibilities

Located in the heart of Kimpton Fitzroy London, Fitz’s Russell Sq.

features three opulent spaces with unique personalities.

Fitz’s Brasserie, a sophisticated eatery serving classic British dishes elevated from modern palates, and Fitz’s Bar & Parlour, a glamorous drinking dean and all-day parlour.

Here guests can dine on quintessentially British cuisine, sip finely crafted cocktails and savour a late-night tipple (or two).

Here local foodies and intrepid travellers alike gather to create memorable tales.

Join us to help create a London experience like no other!

 

As our Restaurant Manager, you’ll be 100% you, bringing your authentic personality to everything you do; be the ultimate host, confidently leading yourself and making creative decisions that elevate every interaction; and spark joy, using every tool available to craft meaningful and memorable experiences

 

As a Restaurant Manager at Fitz’s Brasserie, you will play a key role in delivering outstanding hospitality.

You will work collaboratively with the front-of-house and kitchen teams to ensure guests receive warm, attentive, and efficient service in a stylish and welcoming environment.

 

Key Responsibilities:

 


* Lead, motivate, and manage front-of-house staff to ensure exceptional service standards. 


* Oversee daily restaurant operations, including service flow, staffing, and customer satisfaction. 


* Develop and maintain a positive team culture focused on collaboration, accountability, and excellence. 


* Manage and enhance the restaurant’s wine program, including selection, procurement, and inventory. 


* Provide expert wine recommendations to guests and train staff in wine knowledge and pairing. 


* Deputise for the Restaurant General Manager in their absence/days off.


* Ensure compliance with health, safety, and licensing regulations. 


* Manage guest feedback professionally and resolve concerns promptly. 


* Monitor financial performance, including cost control, budgeting, and revenue growth. 


* Collaborate with the kitchen team to align food and wine offerings. 

 

Requirements


* Proven experience as a Restaurant Manager or in a senior hospitality leadership role 


* Strong sommelier background with advanced wine knowledge 


* WSET Level 3 (Diploma preferred) or equivalent qualification 


* Demonstrated leadership capability with excellent team management skills 


* Strong communication and organizational abilities 


* Commercial awareness with a results-driven approach 


* Passion for delivering outstanding guest service 

What We’re Looking For


* A hands-on leader ...