Product Manager Senior, Vice President - Secure Banking Profitability & Risk

Join the Emerging Growth Segments team to lead the Consumer Banking strategy to optimize risk and profitability for Secure Banking - Chase's simple, low-fee checking account for customers seeking a no-surprises banking solution.

Situated within the Lower Mass segment, the team manages the Secure Banking deposit product end-to-end: shaping features and value proposition, promoting acquisition through marketing and field tactics, managing the P&L, and running core operations.

As a Product Manger Senior, Vice President for Profitability & Risk, you will have the critical role of ensuring Secure Banking remains both competitive in market and inclusive for customers.

Your day-to-day work will include partnering closely with Finance & Risk and directly affect the product P&L, driving improvements in profitability through thoughtful root cause analysis and data-driven decision-making.

You will work in a startup-like culture and often wear multiple hats - pulling levers across strategy, innovation, analytics, and more to deliver our strategic objectives.

As a member of the Emerging Growth Segments team, you will share our commitment to our cultural values: advocate for the customer, strive for excellence, cultivate trust, set clear expectations while holding yourself and others accountable, and commit to self-growth.

Job responsibilities


* Assess customer needs and risk profiles to inform product enhancements, marketing approaches, and feature availability


* Leverage data insights to mitigate fraud losses while keeping customer experience and growth top of mind


* Closely track key P&L and customer experience metrics; collaborate with Fraud/Risk to anticipate and address impacts of their tactics on product performance


* Explore potential revenue-generating opportunities; support broader team priorities, such as delivering customer experience product fixes, handling core run-the-business projects, or driving select Lower Mass segment workstreams, as needed

Required qualifications, capabilities and skills


* 5+ years of experience or equivalent expertise in product management or a relevant domain area


* Strong business acumen with demonstrated understanding of P&L drivers and customer economics


* Demonstrated success driving collaboration and delivering measurable business outcomes


* Proven ability to balance strategic vision with practical execution, keeping customer needs at the forefront


* Superior program management, problem-solving, and time management skills.

Able to spot gaps/opportunities, perform well in a deadline-driven, fast-paced environment


* Strong ability to translate complex data and insights into clear strategic direction and executive-level communication.


* Strong storytelling and presentation skills; experience working with and influencing senior stakeholders


* Energized to work in a fast-paced, startup-like environment

Preferred qualifications, capabilities and skills
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