Insurance Platform Solutions Lead

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The Insurance Platform Solutions Lead is responsible for end-to-end technical delivery of Duck Creek–based solutions across Policy, Billing, and/or Claims.

This role provides hands-on architecture and configuration leadership, owns complex integrations, enforces engineering standards, and mentors development teams.

The Lead acts as the technical authority for Duck Creek implementations, ensuring scalable, compliant, and high-quality outcomes aligned with business and regulatory requirements.

The selected candidate will be required to work a hybrid schedule (3 days in office/2 remote) out of our Dallas, TX, or Cincinnati, OH office.

No relocation assistance is being offered with this role.

Key Accountabilities/Deliverables:


* Own the technical design and delivery of Duck Creek implementations across Policy, Billing, and Claims modules.


* Translate business and regulatory requirements into scalable Duck Creek product models, configuration patterns, and integration designs.


* Lead configuration and customization of: Policy lifecycle transactions, rating, underwriting rules, coverages, forms and tables.

Billing plans, invoicing, payments, and financial transactions.


* Lead design and implementation of enterprise integrations between Duck Creek and external systems (rating vendors, claims vendors, finance/GL, document management, data platforms)


* Establish and enforce quality engineering practices, including unit testing, integration testing, and release validation.


* Lead performance tuning, batch optimization, and high-volume transaction processing strategies


* Mentor and coach Duck Creek developers


* Other accountabilities as needed.

Technical Knowledge and Understanding:


* Familiarity with Agile methodology, CI/CD automation, and cloud-hosted environments (Azure).

Experience Required:


* Bachelor’s Degree in Information Technology, Computer Science, or related field.


* 8+ years in enterprise application development or delivery management.


* 6+ years of hands-on Duck Creek experience.


* 3+ years in a leadership or team lead capacity, guiding cross-functional or vendor delivery teams.


* Proven experience managing software delivery lifecycle for core insurance systems.

Preferred Experience:


* Experience with Duck Creek OnDemand (SaaS) implementations.


* Headless Duck Creek / digital channel enablement.


* Multi-LOB or multi-state regulatory implementations.


* Prior experience as a technical lead or solution lead on large insurance transformation programs.


* Multi-LOB or multi-state regulatory implementations.


* Prior experience as a technical lead or solution lead on large insurance transformation programs.


* Duck Creek certification(s).

Applicants must be authorized to work for any employer in the U.S.

We are unable to sponsor or take over sponsorship of an employment Visa for this position.

#LI-Hybrid

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