Revenue Systems Lead

About The Role:

This role owns the technical side of our quote-to-cash environment in NetSuite — the systems and processes that govern billing, invoicing, and cash application.

This is a long-term ownership role with two immediate priorities.

First, complete our migration from legacy billing systems to NetSuite SuiteBilling.

Approximately 40% of customers have migrated; the remainder are blocked by technical debt and legacy deal structures.

Second, consolidate invoice generation and distribution across subsidiaries to eliminate recurring operational failures.

Over time, the role expands to full quote-to-cash ownership including order management and revenue recognition.

This is a hands-on technical role requiring direct execution alongside our development team and analysts.

What You’ll Do:

Immediate Focus: SuiteBilling Migration


* Assess the current state of our billing environment — legacy billing models, SuiteBilling configuration, custom code, and integration dependencies — to identify what is blocking migration progress for each customer cohort


* Distinguish between technical blockers (owned by this role) and commercial blockers such as contract or deal structure changes (owned by Product), and ensure both tracks are advancing


* Identify SuiteBilling configuration gaps and determine the appropriate resolution — native configuration, minimal customization, or an upstream commercial change — with a strong bias toward solving problems within the platform


* Own SuiteBilling configuration and development work required to migrate customers from legacy billing systems


* Develop the technical processes and scripts required to move customers from legacy billing to SuiteBilling in a repeatable, auditable, and scalable way


* Ensure SuiteBilling best practices are applied consistently across all customers, including those already migrated who may require remediation


* Collaborate with our development team on custom code where required, ensuring it is purposeful, minimal, and does not introduce additional technical debt


* Communicate commercial blockers to Product with sufficient specificity to enable action, and track resolution

Phase 2: QTC Systems Ownership


* As SuiteBilling migration reaches completion, this role assumes broader technical ownership of the quote-to-cash chain.


* Serve as the technical owner of our NetSuite quote-to-cash environment, maintaining the integrity and performance of the transaction chain from Sales Order through cash application


* Partner with Product to ensure deal structures, order processes, and pricing models are supportable within NetSuite with minimal customization


* Identify and address technical debt and process gaps across the QTC chain on an ongoing basis


* Support Finance, Sales Operations, and Product as the systems subject matter expert for revenue-related processes, reporting, and compliance requirements

Requirements for Succes...