PT Overnight Loss Prevention Officer

About Us

Step into our luxury hotel in North San Antonio, which rises 19 stories above this stunning city.

The Westin San Antonio North captures the essence of Texas Hospitality with impeccable service and Southern charm.

Located just north of Downton San Antonio home of the Alamo and our famous meandering Riverwalk, we are also close to some of the city's exciting attractions like Fiesta Texas and Sea World San Antonio.

Through the HEI Loves Initiatives we are dedicated to the diversity of our associates and the building of a strong service culture.

We offer our associates, feel meals, free parking and travel perks offered through the Marriott Room Rate program and HEI managed hotels.

Join our family and take advantage of competitive benefits, wages, a robust PTO program, plus much, much more.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Perform protective, preventative, safety, and security related enforcement functions touring hotel complex to ensure the safety and wellbeing of all hotel guests, associates, and vendors.

Implements and monitors all related SOP's, Mission Vision, and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances, and threats.

Essential Duties and Responsibilities


* Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.

Requires verbal communication using pager and two-way radio, bending, stooping, and kneeling.


* Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems.

Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner.


* Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons, and property.

Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs, and safety equipment using manual dexterity of hands.


* Watch for suspicious persons entering, exiting, or loitering around building.

Conduct walk through observations of entire hotel.

Promote safe work practices.


* Answer security telephone and safety hotline calls and respond in a timely manner based on priority.


* Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, ...