Platform/DevOps Software Engineer III

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorganChase within the Consumer and Community Banking, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.

You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.

Job responsibilities


* Executes software solutions, design, development, and technical troubleshooting, thinking beyond routine approaches to build solutions or break down technical problems.


* Creates secure, high-quality production code and maintains algorithms that run synchronously with appropriate systems.


* Produces architecture and design artifacts for complex applications, ensuring design constraints are met by software code development.


* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets to drive continuous improvement of software applications and systems.


* Proactively identifies hidden problems and patterns in data, using insights to improve coding hygiene and system architecture.


* Contributes to software engineering communities of practice and events that explore new and emerging technologies.


* Adds to a team culture of diversity, opportunity, inclusion, and respect.


* Designs, builds, and maintains a scalable, reliable GraphQL platform with strong performance and high availability.


* Develops observability and alerting solutions to monitor platform health and proactively resolve issues.


* Automates CI/CD pipelines and standardizes infrastructure processes to streamline developer workflows and reduce manual effort.


* Creates intuitive self-service features for developers to access, manage, and integrate platform services.

Required qualifications, capabilities, and skills


* 3+ years of professional experience in software engineering, with a focus on building platforms.


* Skilled in scripting and automation using Bash, Groovy, or similar languages.


* Hands-on experience using Terraform for infrastructure management.


* Practical knowledge of containerization and orchestration technologies, including Docker and Kubernetes.


* Understanding of RESTful and GraphQL service concepts.


* Familiarity with CI/CD tools.


* Familiarity with version control systems (Git or Bitbucket) and experience with at least one modern monitoring tool such as Splunk, DataDog, Dynatrace, or CloudWatch.


* Familiarity with OAuth 2.0 and secure authentication and authorization practices.


* Strong attention to detail in documenting processes, developing runbooks, and illustrating architectures for team use.


* Excellent communication, analytical, and problem-solving skills.

Preferred...