HR Systems & Analytics Manager - SAGE

Responsible for supporting, maintaining and improving the company HR Sage Systems in alignment with the Associate Experience strategy.

Partner with key stakeholders on business requirements, evaluate, recommend and implement Sage system changes, change system configurations, lead UAT and regression testing, coordinate UAT and regression testing with vendors, stakeholders and/or divisions, customer support, process improvement initiatives, and continued system maintenance.

Partner with the Associate Experience Operations Manager with testing, documenting, and implementing new processes and system updates.

Own end-to-end process improvement and system enhancement initiatives, serving in a leadership capacity to communicate changes to business leaders and ensure ways of working are sustained.

Investigate and resolve complex leadership and associate concerns related to HR systems with a focus on timely and effective solutions.

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Minimum


* 5+ years of system management experience


* Experience utilizing a systems database or managing an HR system.


* Any experience in Human Resources (HR).


* Strong technical aptitude: able to learn and understand software applications and perform technical tasks quickly and accurately.


* Excellent oral and written communication skills, with the ability to explain technical concepts in nontechnical terms.


* Proficient in Microsoft Office.


* Strong focus on customer service with a keen sense of urgency.


* Ability to effectively multi-task, prioritize, and problem solve issues.


* Demonstrated ability to document conclusions and develop recommendations.


* Strong influence management skills to drive alignment and commitment across all levels of organization


* Exceptional analytical skills and high capacity for critical thinking.

Desired


* 7+ years of system management experience, preferably with human resources systems


* Bachelor's Degree in human resources or business


* Any previous work with Sage (Associate AI Assistant), MyTime (UKG Pro), MyInfo (Oracle HCM), or similar enterprise systems


* Knowledge of AI processes and framework


* Knowledge of Scheduling, Timekeeping, and various HR metric measurement/analytics methodologies


* Any experience in Human Resources supporting retail environments



* Lead system enhancement and process improvement efforts with stakeholders, often executive level, from all lines of business to evaluate, recommend, implement, sustain and measure system changes that address complex business needs and support ongoing improvements.


* Provide direction and recommend solutioning with other HR system administrators and key stakeholders to ensure strategic alignment of HR systems with Associate Experience strategy and facilitate cross-training of skills.


* Perform routine maintenance and configuration ...