User Acceptance Testing, Vice President

Join us for a rewarding opportunity to lead Automation Testing and enhance customer experiences in the mobile space.

As a User Acceptance Tester in Connected Commerce within the Payments team, you will execute our roadmap and assist with automated and grey box testing.

You will collaborate with cross-disciplinary teams, focusing on mobile and CXO technology to deliver impactful user experiences.

Job responsibilities


* Lead, mentor, and inspire a team of data automation engineers and leads across multiple domains and source systems, fostering a culture of innovation and excellence.


* Design and develop high-volume, low-latency tools to support the testing of Digital wallet products.


* Document and prepare Credit Card Test Data, Test Scripts, and Test Cases based on journeys.


* Partner with testing leads and teams to assist in testing large, visible cross-functional initiatives.


* Assist application developers and payment services teams in identifying and resolving problems.


* Design, develop, and assist in creating manual & automation test scripts.


* Plan and execute application testing with process owners, business and Digital product managers, and development teams.


* Manage defects to monitor and report on defect resolution.


* Drive continuous improvement by exploring innovative solutions for design review and implementation.


* Implement ideas from concept through to execution, including root cause analysis.


* Manage timelines, dependencies, and resources while liaising with stakeholders and functional partners.

Required qualifications, capabilities, and skills


* Proven experience leading automation engineering teams.

and experience in API and UDF automation scripting


* Strong understanding of the Software Development Life Cycle, contributing to all phases.


* Strong experience in Credit Card Payments, Third Party Wallets, and Tokenization.


* Experience in BDD/TDD and test-driven development.


* Strong hands-on experience with functional testing automation tools (Selenium, Java, Cucumber, Python) and test automation frameworks (Selenium, Java, Python, etc.).


* Deep understanding of customer needs and pain points, using insights to guide product development and prioritize high-value features.


* Proficiency in data analytics to inform product decisions and improve user experience and business outcomes.


* Strong collaboration skills with engineering, design, and business teams, effectively communicating product goals and progress to stakeholders.


* Excellent organization and time management capabilities.

Ability to coach and mentor team members with a mindset of curiosity, ownership, and accountability.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and ...