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Administrative Director, BHC

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.

Together, we’re advancing medicine and delivering the best care experience for our patients and community!

Interested in this position? Apply online and create a personal candidate account!

Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Time Type:
Full time

Department:
Mental Health

All Locations:
10 Gove Street – Taylor Building

Position Summary:
An experienced RN with a Master’s degree, or Psychiatric Nurse Manager or Nurse Practitioner/Physician Assistant (NP/PA), or Master’s Level Behavioral Health Clinician with extensive clinical and administrative experience in Psychiatric Services.

The BHUCS Administrative Director oversees, with the Medical Director of Behavioral Health, the daily operations of a 7-7, 7 day per week, BH Urgent Care service.

Patients will be served from a culturally and linguistically diverse patient population.

Predominantly administrative in nature, this full-time position also includes clinical practice requirements.

Under the guidance of the senior clinical management team and in collaboration with the Medical Director of Behavioral Health, the Administrative Director will be responsible for the development, implementation and evaluation of the department’s ongoing service delivery system and redesign efforts.

Clinical Operations Responsibilities (performed in collaboration with the Medical Director of Behavioral Health):



* Develops and implements changes to clinical workflows and practices to support the department’s ongoing BH crisis intervention, stabilization and practice guidelines.


* Develops monitoring systems to support the delivery of high quality, safe and effective behavioral health urgent care. 


* Establishes, implements and oversees the efficacy of clinical protocols.


* Designs, implements, and oversees the department’s performance improvement efforts.


* Reviews and revises existing policies, procedures and clinical protocols and develops new ones as indicated.


* With the Medical Director of Behavioral Health, continually assesses and modifies the staffing necessary to support the delivery of high quality, safe and effective behavioral health emergency care.

Administrative/Supervisory Responsibilities:                    


* Provides guidance, support and s...




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