Director of Operations, Orthopedic Service Line -2515058300-NCHJAX-NFL-Administration-Nemours Childr

Director of Operations

Nemours Children's Health - North Florida

Join Nemours Children's Health, a growing pediatric health system backed by the long-standing financial strength and mission of the Nemours Foundation.

Our commitment to Whole Child Health extends beyond the patients we serve to the well-being of our associates.

Becoming the healthiest workforce is a big goal - one built on seven dimensions of wellness that encompass physical, social, and financial well-being.

It's how we care for those who care for children and families every day.

About the Role

The Director of Operations provides strategic, financial, and operational oversight for designated Orthopedic service lines across North Florida.

Reporting to the VP, Operations or their delegate, this leader ensures effective management of practice operations, program development, and long-term growth.

Working in close collaboration with specialty chairs, chiefs, nursing leaders, and administrative teams, the Director drives strategic initiatives that strengthen quality, operational efficiency, and patient-family experience across all outpatient locations.

Essential Functions

Leadership, Strategy, and Planning



* Develop, recommend, and implement business and organizational models that balance specialty goals and the organization's enterprise strategies.



* Lead strategic growth efforts for assigned service lines by formulating and executing business plans and measurable objectives.



* Partner with planning, marketing, and business development teams to identify, develop, and promote new and enhanced outpatient programs.



* Align strategic and program planning with operational and capital budgets, facility development, and long-range master planning.



* Collaborate with hospital and practice management teams to advance shared goals and partnerships.



* Build and maintain strong relationships with community organizations, partner institutions, and other healthcare entities.

Operations and Financial Management



* Oversee all administrative, operational, and financial functions of assigned divisions and programs.



* Develop and manage operating and capital budgets to meet financial goals and support sustainable growth.



* Interpret and implement policies and procedures that guide quality service delivery.



* Collaborate with physicians and clinical teams to improve workflow efficiency, documentation, and productivity.



* Monitor and ensure compliance with patient safety, quality, and performance improvement standards.



* Integrate services across departments to ensure consistency and excellence in patient care.



* Maintain open communication with the AVP, CMO, chairs, and VP of Operations to track progress and address challenges effectively.

Human Resources and Workforce Leadership



* Recruit, mentor, and evaluate high-performing staff to meet operational needs and growth plans.



* Foster a collaborative, in...