Digital Learning Specialist

Digital Learning Specialist

Job Description

You were made to do this work: designing new technologies, diving into data, optimizing digital experiences, and constantly developing better, faster ways to get results.

You want to be part of a performance culture dedicated to building technology for a purpose that matters.

Here, you’ll work in an environment that promotes sustainability, inclusion, wellbeing, and career development while you help us deliver better care for billions of people around the world.  It starts with YOU. 

In this role, you will:



* The digital learning Specialist is responsible for designing, developing, and implementing effective learning experiences and training programs.

This role combines instructional design theory with practical application to support employee development, organizational learning, and performance improvement.

The specialist collaborates with subject matter experts (SMEs), trainers, and stakeholders to create engaging, learner-centered content across various delivery formats (e.g., eLearning, instructor-led, blended).

This role also plays a key role in supporting change initiatives by aligning learning strategies with change management principles.


* Design and create effective learning materials, including lesson plans, guides, and e-learning courses – tailored to adult learners.


* Identify technology add-ons that can improve user experience and service such as chat bots and Gen-AI and work with team solution engineers to implement them.


* Partner with functions and plants to ensure onboarding training checklists are in place and executed.


* Facilitate training sessions, whether in-person or virtual, to teach new processes, systems, or skills. 


* Ensure learning and training materials are professional, accurate, complete, concise, and clear.


* Assess the effectiveness of training programs and make recommendations for improvements based on employee feedback and performance. 


* Partner with subject matter experts and other departments to ensure training content is accurate and aligned with company-wide goals. 


* Develop quarterly newsletters for global applications.


* Ability to work with leadership to define business goals, user interface (UI) designers to add visual elements to a mockup or high-fidelity prototype, or developers to translate your designs into code.


* Identify and seek out user challenges and devise innovative, effective solutions.


* Create comprehensive learning programs that utilize blended learning; combining different learning methods, such as online and in-person training.


* Develop and implement comprehensive change management strategies and plans to guide employees through transitions. 


* Conduct analyses of key stakeholders and create effective communication plans to inform and engage them throughout the change process. 


* Identify and manage potential resistance to change by proactively ...