Contract Optimization Specialist

Who We Are:

Managed Health Care Associates, Inc.

(MHA) provides care communities access, solutions, and insights to help them run their businesses more effectively.

Our members include post-acute providers across the care continuum, including long-term care, home infusion, specialty pharmacies, senior living, and other group living facilities.

Our team of associates is passionate about our common mission of helping people age with grace and championing our core values of being Curious Learners, Selfless Advocates, and Relentless Finishers.

Who we’re looking for:

The Contract Optimization Specialist plays a key role and targeted role within a Group Purchasing Organization (GPO) by ensuring effective contract execution and maximizing value for members.

This new role focuses on driving contract adoption and utilization, particularly of all drugs on specialty pharma contracts, by designing targeted strategies and providing high-touch, white-glove, pull through client support services designed maximize member organizations contract utilization and savings.

Core responsibilities include analyzing contract performance, identifying optimization opportunities, and collaborating cross-functionally to enhance compliance, engagement, and overall savings.

Success in this role requires strong analytical skills, attention to detail, and a solid understanding of GPO operations, particularly in the long-term care (LTC) sector.

If you have strong analytical and contract management expertise and are looking to take the next step in your career by developing customer engagement and entry-level sales management skills, this could be an excellent opportunity to demonstrate your drive, initiative, and commitment to customer service.

What You’ll Be Doing:

Contract Optimization & Execution 


* Oversee daily contract performance, ensuring compliance with pricing, delivery, and performance metrics.


* Track key KPIs (utilization, spending, compliance) and report monthly to manufacturer partners.


* Drive contract adoption through internal training, tools, and incentives.


* Partner with Sales Account Executives monthly to engage LTC Member to discuss key elements of the contract for all in-direct (approx.

25) and direct (approx.

25) accounts.


* Collaborate with Sales AEs to identify barriers and develop action plans during monthly LTC MBRs.


* Facilitate communication between MHA, Life Science Partner and customers to ensure smooth pull-through of contracted products.

Customer Engagement (Internal & External)


* Facilitate communication between MHA, Life Science Partners, and LTC members to ensure seamless execution and pull-through of contract terms


* Serve as primary contact for LTC members, educating them on contract benefits, resolving issues, and supporting integration into monthly workflows.


* Conduct monthly check-ins to drive contract utilization and gather needs-based feedback.


* Act as subject matter exp...