Inside Sales Manager- Remote - Cigna Global Health Benefits

Cigna Global Health Benefits aims to continue our expansion & growth objectives in our USA and Canada markets by accelerate sales in our Small to Mid-Size Employer segments.

We are seeking an Inside Sales Managerwho will lead & coach a team of remote inside sales representatives to achieve revenue goals by developing sales strategies, setting targets, tracking performance, and managing the sales pipeline in partnership with our external New Business Managers & Commercial Sales Leaders.

Responsibilities:

This role manages an inside sales team including the hiring of new staff, training, coaching and evaluating performance.

The Inside Sales Manager:


* Sets and monitors sales goals on a ongoing basis (weekly, monthly, and quarterly sales goals) and tracking sales and sales leads.


* Prepares accurate sales forecasts for the company and manages sales pipeline.

Includes monitoring sales activities and customer interactions, updating sales records, and providing reports on sales activities and results.


* Partners with Finance and Sales Leadership to drive the development and execution of the Market Plan and projection reporting activity.


* Training plans for sales team to align ownership of deliverables around priorities.


* Ensures that sales, finance, and legal policies and procedures are met.


* Researching and discovering methods to increase customer engagement.


* Contributes to growth and strategic planning


* Develops and strengthens the Direct Sales channel, ensuring effective integration with the Outside Sales team when aligned behaviors and collaboration standards are met


* Provides reporting and ad-hoc reporting.

Updates the team and Managers on results on performance


* Generate ideas to keep Cigna Healthcare market-leading in this field


* Is able to resolve problems internally and Externally


* Builds and maintains internal and external relationships


* Works with all key stakeholders to foster strong partnerships and great a positive environment

Skills, knowledge and experience requirements:


* Bachelor's degree in Business Administration, Finance, Project Management, or a related field preferred


* 5+ years in a in a service, sales, healthcare, health plan and/or broker/consulting environment required


* Strong executional & build-out abilities (standing up campaigns, building analytics to measure success, and creating reporting) in Salesforce or similar CRM tools/applications required


* Past experience working in a fast-paced environment and excellent prioritization and time management skills required


* Proven track record in setting and achieving targets


* Hunger to meet and exceed targets


* Strong customer focus with ability to identify and solve problems


* Basic knowledge of Cigna Healthcare products, systems, functions (and business units), marketing and/or service policies and procedures is preferred but not required excellent organi...