Patient Access Representative **Sign-On Bonus $1500**

Job Summary:

As a Patient Access Representative II, you will be responsible for performing advanced patient access duties, including scheduling, pre-registration, registration, and financial clearance.

This role ensures accurate data entry into Meditech, securing pre-certifications, and verifying insurance coverage while providing excellent customer service.

The Patient Access Representative III plays a critical role in maintaining smooth patient access operations and assists the supervisor in overseeing staffing schedules and resolving complex patient inquiries.

Education:


* High School diploma or equivalent required


* Some college coursework, Certified Patient Account Technician certification, or medical terminology course preferred

Licenses and Certifications:


* Must successfully complete and maintain LA City Fire Card certification at the time of hire or within the first 30 days of employment.


* Must successfully complete and maintain certification for Mgmt.

of Assaultive Behavior (ex.

CPI- Non-violent Crisis Intervention) within 30 days of employment.  

Experience:


* Minimum of two (2) years of experience as a Patient Access Services Representative


* Strong computer literacy skills


* Excellent communication and public relations skills


* Knowledge of medical terminology


* Bilingual (Spanish) preferred


* Strong organizational and documentation skills.

 Responsibilities:


* Accurately schedule and pre-register elective procedures and services.


* Pre-register and schedule patients using Meditech Community Wide Scheduling (CWS) module.


* Ensure proper physician orders and adherence to hospital regulations for scheduling.


* Obtain and verify financial and demographic data necessary for patient registration.


* Verify insurance benefits and eligibility for services and ensure pre-certifications/authorizations are obtained according to payor requirements.


* Obtain Letters of Agreement for patients capitated to other facilities and ensure financial clearance is in place before the patient’s procedure.


* Calculate patient financial responsibilities and negotiate payments with private pay and underinsured patients.


* Assist in obtaining payments for co-pays, deductibles, and non-covered services.


* Assist patients with information about financial options, including cash, check, credit card, and bank financing.


* Maintain an accuracy level of 97% in data entry for patient demographics and financial information.


* Collaborate with the Supervisor or Director to resolve escalated issues or problem accounts.


* Ensure compliance with EMTALA regulations for Emergency Department registrations.


* Maintain patient privacy and adhere to HIPAA standards.


* Provide transportation escort and services for patients as needed.


* Perform additional duties as assigned, ensuring flexibility to work in all areas of Patient Access Services....