Site Reliability Engineer [Multiple positions available]

DESCRIPTION:

Duties: Lead TSE & SRE overseeing Business collaboration applications BAU and Projects.

Supervise the North America team in product support and focus on enhancing operational efficiency and fostering a culture of technical excellence within multiple delivery teams.

Tasked with enhancing the product and its features and setting design objectives and aligning them with business goals.

Implement a system involves collaboration across various specialized areas, including programming, networking, hardware deployment, end-user support, and training.

These areas of expertise may be internal or external to the information services department.

Execute daily operational tasks and be available for on-call responsibilities while enhancing systems to ensure site reliability and optimal performance.

Develop user-friendly tools for various user groups to streamline processes, such as automated test result provisioning and data visualization.

This position requires up to 10% domestic travel.

QUALIFICATIONS:

Minimum education and experience required: Master's degree in Telecommunications and Network Engineering, Computer Engineering, Computer Science, or related field of study plus 5 years of experience in the job offered or as Site Reliability Engineer, Solution Architect, Network Design Engineer, or related occupation.

The employer will alternatively accept a Bachelor's degree in Telecommunications and Network Engineering, Computer Engineering, Computer Science, or related field of study plus 7 years of experience in the job offered or as Site Reliability Engineer, Solution Architect, Network Design Engineer, or related occupation.

Skills Required: This position requires experience with the following: working with one programming language such as Python, Java Spring Boot, or .Net; Utilizing observability tools and practices, including white and black box monitoring, SLO alerting, and telemetry collection (Grafana, Dynatrace, Prometheus, Datadog, Splunk); deploying continuous integration and delivery tools (Jenkins, GitLab, Terraform) and container orchestration (ECS, Kubernetes, Docker); Scala; and Linux.

Job Location: 8181 Communications Drive, Plano, TX 75024.

This position requires up to 10% domestic travel.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equ...