Customer Service- Inside Sales Representative

Bray Commercial, a division of Bray International, Inc.

is seeing an Inside Sales Representative to join the team in its headquarters in Houston, TX.  The Inside Sales Representative provides constant customer contact, building and enhancing business relationships.

This position is a key role in working with customers in an assigned territory on a day-to-day basis and in meeting the highest standards of customer service.

Responsibilities include:


* Work in conjunction with outside sales representative to maintain and grow Bray Commercial products sales within assigned territory(s).


* Process customer orders in an efficient and timely manner through Bray’s operating system.


* Prepare verbal and written price quotations and written pricing agreements to customer base.


* Follow up sales quotation in a timely manner.


* Promote premier customer service the inside salesperson will be required to process all.

customer requests, phone inquiries, fax requests, expedite requests and email requests in a timely, accurate, expeditious and professional manner.


* Work closely with Bray Commercial Production to ensure orders are processed and delivered as promised to customers.


* Process credits and returns.


* Address customer concerns and complaints in a timely and professional manner.


* Work closely with other inside team members to lend assistance when excessive workload occurs in other areas of the department.

Qualifications:


* High School Diploma or GED Required


* College degree preferred.


* Customer service experience in an industrial sales environment is a plus.


* Working knowledge of Microsoft  365: Excel, Word and Outlook. 


* Professional demeanor, selling style, and appearance.


* Exceptional verbal communication and presentation skills.


* Excellent listening skills.


* Strong written communication skills.


* Self-motivated, with high energy and an engaging level of enthusiasm.

Why Work for Us?

At Bray International, we are the leading provider of industrial valves, actuators, and related control products, renowned for our innovative flow control solutions worldwide.

Joining our team means becoming part of a company that values excellence, integrity, and collaboration.

What We Offer:


* Competitive Pay Plans


* Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:



* Medical, dental, vision, and life insurance


* Paid holidays and vacation


* 401(k) plan with matching contributions

Healthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.

Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.

An Exceptional Company Culture: Bray is a Privately-owned and operated business with over 30 Years of ...