Quality Manager

Your Job

Georgia-Pacific Containerboard business is seeking an experienced Quality Manager to join our team in Toledo, Oregon.

The individual selected will manage all aspects of quality for the containerboard products manufactured at this location, including conformance to specifications, and identifying and addressing any gaps in quality.

The individual in this position will provide strategic leadership for the Quality Management System and deliver Key Value Drivers by executing the Quality Control Plans for products produced at this facility.

The core responsibilities are to be a working quality subject matter expert able to coach, guide and direct others to improve quality performance.

Additionally, this role requires strong leadership, communication and change management skills.

Our Team

The individual will report to our Manufacturing Excellence Leader and guide a small team of quality and lab professionals at the site.

This role leads quality efforts across this fully integrated production operation and its over 400 total associates.

What You Will Do

• Demonstrate leadership through active participation in facility safety initiatives

• Foster a quality culture and build quality capability in the organization

• Provide leadership and coaching to employees through a shared Quality vision for the operation

• Apply Operational Excellence Strategy and Principled Based Management® (PBM®) Principles for managing continuous improvement of Quality Systems and Processes

• Work with Operations and corporate Quality to ensure product specifications meet consumer/customer needs while matching operation capabilities

• Being a Champion for Product Safety

• Manage trials related to quality improvement, new product commercialization, cost saving initiatives and reduction of variation in process and product quality

• Conduct quality reviews with product systems and track performance against key action plans

• Use Voice of Customer feedback to drive a deep understanding of customers' current and future needs and improve the Customer Experience

• Building collaborative relationships with strategic customers

• Lead claims process by managing initial data investigation, participating in facility root cause and corrective action process, and providing timely resolutions to customers

• Facilitate resolution to raw material quality issues

• Participating in audit process of other facilities and warehouses

• Use statistical methods to track, monitor, and report quality performance to leadership

Who You Are (Basic Qualifications)

• Three years or more of experience managing quality and process improvements in a manufacturing environment

• Experience leading a team

• Knowledge and use of statistical tools for data analysis

• Experience with root cause analysis techniques

• Experience with managing product safety systems

• Experience with MS Office 2010 products such as Word, Excel, Outlook & PowerPo...