Technical Inside Sales Representative

If you're a driven customer service/inside sales professional who is looking for a growth opportunity within a dynamic environment, an Inside Sales Representative role with Bray Control Process Northeast is a great fit!  Enjoy working with a strong community of colleagues who support and celebrate each other's professional wins.  You will join our stable, growing company that is backed by a diversified organization.  Success in this position will lead to increased earnings.  Join our team of energetic, hard-working professionals and watch your career take off to new heights.

Position Description:

The Inside Sales Representative is the face of Bray Control Process Northeast and our customer’s liaison.

The ISR will be responsible for a variety of tasks involving direct communication with assigned customer accounts and internal departments.

As an ISR, you will use Bray’s computer systems to respond to customer inquiries and receive and process sales orders.

Working with other internal departments, you will be required to fulfill customers’ requests for technical information, order updates, facilitate order expedites, resolve any problems and find solutions when needed.

You will join the Inside Sales Team of very supportive and dedicated individuals and receive thorough and proper training on Bray’s products, systems and processes. 

Ideal Experience:


* 2 to 5 years of successful inside sales and/or customer service experience in an industrial environment


* Experience with valves and flow control products is strongly preferred


* Strong motivation for providing excellent customer service


* Proven relationship-building skills with excellent interpersonal communication (in person, by phone, and via email)


* Computer literate and comfortable working in a fast-paced office setting


* Skilled in managing constant communication with a distribution network through email and phone


* Ability to demonstrate customer empathy and professionalism in all interactions


* Capable of understanding and interpreting technical requirements


* Able to communicate technical information clearly and effectively to both internal teams and customers


* High level of accuracy and efficiency in a dynamic, fast-paced environment

Qualifications:


* Education: Preferred Engineering Bachelor's Degree, or equivalent relevant education or experience.


* Computer skills: Proficient [Excel, MS Word, overall computer literate]


* Preferable experience with ERP/MRP Systems.


* A good technical understanding of an industrial manufacturing environment
+ Valve sizing and specifying experience
+ Industrial valve application
+ HVAC experience is a plus


* Permanent work authorization for the USA REQUIRED


* Well-organized individual with great documentation skills


* Excellent oral and written communication skills

Why Work for Us?

At Bray International, we are the leadin...