Sales Enablement Business Manager, Vice President

The Commercial and Special Industries (C&SI) is looking for an experienced individual to join its Finance and Business Management organization as Vice President, Sales Enablement & Business Management to support the Head of Sales Enablement & Business Management with end-to-end execution of their objectives 1) Increasing Sales Productivity, 2) Simplify and Optimize Sales Platform and processes, 3) Support New Business Growth 4) Marketing.

The team resides within the Commercial Bank Finance & Business Management organization.

As a Vice President within the Commercial and Specialty Industries (C&SI) Sales Enablement team, you will spearhead national projects related to the C&SI Sales Enablement agenda, collaborating with multiple partner groups such as Digital, Product Experience, Middle Office Transformation, and Business Management.

A key program aligned with the Commercial Bank Sales Enablement agenda is Make The Place Better (MTPB), an \"always on\" listening post designed to address the concerns of Commercial Banking employees and instill confidence that \"when we find a problem, we fix it so it does not happen again.\" In your role as VP, you will lead the program management and execution for C&SI MTPB, requiring you to work closely with various internal partners to analyze employee submissions and related data, develop insights, facilitate discussions to implement improvement plans, and report on opportunities and successes to enhance client and employee experiences.

Job responsibilities


* Support Sales Tech development initiatives, in collaboration with product / sales managers and cross-functional / line of business stakeholders, to enhance sales effectiveness.


* Collaborate with cross-functional teams on national projects and executes initiatives that improve existing processes and align to commercial banking goals.


* Contribute to the design, structure, and ongoing governance processes and platform needed to support the Global Banking Make the Place Better (MTPB) program.


* Establish processes and procedures to support the MTPB program and related reporting.

Prepare and present reporting to leadership and stakeholders.


* Analyze employee submissions to determine scoping, owner assignment and identify common trends and themes.


* Triage case submissions, facilitate data-driven discussions between Global Banking and other internal partners to identify solutions and resolutions for process improvement.


* Drive continuous improvement of the client and employee experiences through intake and resolution of employee improvement case submissions.


* Develop strong relationships with global and regional partners to effectively execute on case resolutions; establish credibility, which is founded on a detailed understanding of operational data and processes.


* Advise and influence leaders and stakeholders on business decisions and change initiatives to support and implement case resolution.


* Hel...