Cooling Operations Excellence Leader
What will you do?
Voice of the Customer (VOC) Analysis and Integration:
* Collecting and Analysing Customer Turnback Data: Systematically gather, analyse, and interpret data related to product returns, complaints, service requests, and other forms of customer feedback.
* Translating VOC into Actionable Insights.
* Establishing Feedback Loops: Develop and maintain robust feedback mechanisms to ensure customer concerns are effectively communicated to relevant teams (e.g., R&D, Engineering, Manufacturing, Service).
* Advocating for the Customer.
Lean Technology Implementation for Quality Improvement:
* Identifying Opportunities for Lean Application: Assess current processes across the value stream (from design to delivery and post-sales support) to identify areas where lean principles and technologies can enhance product quality and reduce waste.
* Implementing Lean Methodologies: Lead the implementation of lean tools and techniques such as Value Stream Mapping (VSM), Kaizen events, 5S, Poka-Yoke (mistake-proofing), Standardized Work, and visual management to improve process efficiency and product quality.
* Evaluating and Selecting Appropriate Technologies.
* Driving Digital Transformation in Quality.
Quality Management System Enhancement:
* Contributing to the QMS: Work closely with the quality assurance team to integrate customer feedback and lean principles into the organization's Quality Management System (QMS).
* Developing and Implementing Quality Standards: Contribute to the development and implementation of clear and measurable quality standards based on customer expectations and industry best practices.
Cross-Functional Collaboration and Leadership
Performance Monitoring and Reporting
Experience & Background:
* 3-7+ years in manufacturing operations, quality management, or operational excellence roles.
* 2-3+ years in a leadership capacity focused on driving quality improvement and lean transformations, especially across multiple sites or product lines (HVAC Preferabble)
* Strong track record of implementing Lean methodologies and relevant technologies.
* Experience in Quality Management Systems (QMS) and driving continuous improvement culture.
Core Skills & Competencies:
* Lean Technology Implementation: Deep knowledge and practical application of Lean tools (VSM, Kaizen, 5S, Poka-Yoke, Standardized Work) and their integration with technology (automation, digital QMS, IoT).
* Quality Management Systems.
* Data Analysis & Metrics.
* Cross-Functional Leadership: Builds and motivates high-performing teams.
* Problem-Solving: Highly analytical, identifies root causes, develops solutions.
* Communication: Outstanding verbal and written presentation skills.
* Resilience & Adaptability: Thrives in dynamic environments.
You got it! Here's a concise, bullet-point oriented summary of the ideal Transformation Leader:
* Cu...
- Rate: Not Specified
- Location: Conselve (PD), IT-34
- Type: Permanent
- Industry: Finance
- Recruiter: Schneider Electric
- Contact: Not Specified
- Email: to view click here
- Reference: 91795-en-us
- Posted: 2025-07-01 08:33:29 -
- View all Jobs from Schneider Electric
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