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Task Force Sales Manager

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Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

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military experience and invite all qualified military candidates to apply.

Overview

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded.

Responsible for soliciting new group sales accounts and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.

The role will require ad hoc travel to properties with the sales manager spending multiple days on property (70%), as well as days where the sales manager will work remotely from a home office (30%).

Job Responsibilities:


* Solicit new and existing accounts to meet and exceed revenue goals through prospecting, outside sales calls, site inspections and written communication.


* Achieve or exceed Sales Goals related to sales transactions and Lead closure rates.


* Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.


* Handle account details so that all pertinent aspects of solicitation and closing are complete and documented.

Coordinate various departments' participation in servicing accounts.


* Respond to inbound Lead Flow quickly and efficiently to close new business within set time parameters


* Detail Banquet and Catering events accurately in proposal, contract and sales systems whilst ensuring all stakeholders are aware of details and changes.


* Experience selling to a variety of market segments including Catering and Group (BT experience is also a plus).


* Provide overall direction, coordination, and ongoing evaluation of operations.

Detailed execution of all banquet event orders generated by the associate for groups and catering events, as needed.


* Monitor group room blocks and pick up, generate detailed resumes for the operating departments, as needed


* Develop and conduct persuasive verbal sales presentations to prospective clients.


* Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.


* Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.


* Comply with attendance rules and be available to work on a regular basis.


* Prepare correspondence to customers, internal booking reports and file maintenance.


* Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.
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