Client Onboarding and Service Business Enablement Program Manager

Join us at JPMorgan Chase as a Business Enablement Program Manager, where you will play a pivotal role in shaping the future of our Client Onboarding and Service (COS) organization.

This is your opportunity to lead strategic initiatives that drive skills growth and talent mobility, impacting both our clients and employees.

Be at the forefront of innovation, fostering a culture of continuous learning and development.

Your expertise will help us enhance productivity and engagement across the organization.

Come and be a part of a team that values your insights and leadership.

As a Business Enablement Program Manager in the Client Onboarding and Service (COS) team, you will lead the strategic development and implementation of programs that enhance skills growth and talent mobility.

You will oversee multi-year roadmaps, ensuring alignment with business priorities and leadership objectives.

Your role is crucial in fostering a culture of continuous learning and driving initiatives that enhance employee productivity and engagement.

Join us in making a significant impact on our clients and the wider community.

Job Responsibilities:


* Lead and manage workforce planning to support skills growth and talent mobility.


* Develop and manage multi-year roadmaps aligned with business priorities.


* Enhance employee productivity through KPI-driven initiatives.


* Foster a culture of continuous learning and growth.


* Act as a Subject Matter Expert to cross-functional teams.


* Oversee strategic review processes and follow-up action planning.


* Collaborate with internal stakeholders to align efforts with leadership priorities.


* Design a certification approach to enhance skill-building.


* Manage and develop a team, encouraging innovation and growth.

Required qualifications, Capabilities, and Skills:


* 8 years of leadership experience in HR, learning, and project leadership.


* Demonstrated executive presence with the ability to influence stakeholders.


* Skilled in leading and developing teams in a collaborative environment.


* Expertise in data analysis to extract strategic insights.


* Ability to navigate complex matrix management structures.


* Proven ability to develop and implement strategic plans.


* Experience in leading change management efforts.


* Creative thinking and innovative solutions for learning programs.


* Strong project management skills for multiple projects.

Preferred qualifications, Capabilities, and Skills:


* Merchant Service experience


* Client Service or onboarding experience


* Bachelor of Science or Bachelor of Arts Degree

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

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