Relief Staff (CORE)

The Coordinated Outreach Referral, Engagement (CORE) program works collaboratively in small teams to engage and stabilize homeless individuals living outside to identify plans to end their homelessness permanently.  The CORE Outreach Specialist is responsible for street outreach efforts in Contra Costa County which include building trust with individuals and families that are not being served or are underserved by existing community service delivery systems.

The Outreach Specialist works collaboratively to locate, engage, stabilize and house chronically homeless individuals and families.

The CORE Outreach Specialist plays a key role among a multidisciplinary team which serves to support and stabilize individuals moving from street to service.

CORE teams work fluctuating hours.

Salary: $22.05 - $26.25 Hourly

ESSENTIAL FUNCTIONS:


* Supervision of adult homeless clients in an emergency shelter in terms of access to safe housing, meals, and services.


* Intake of adult applicants to assess housing need, support and benefits services.


* Develop and manage emergency shelter day-to-day services.


* Supervision of engagement activities designed to build a healthy and safe environment for sleeping, eating, and living in a group setting.


* Communication, both verbal and written, with adult clients, staff, law enforcement and others to determine situational shelter needs.


* Documentation in case records, and files to ensure the written record of work performed on behalf of clients, including completion of incident reports.


* Light housekeeping/general clean up.


* Ability to handle emergency incidents, including medical, mental health, violent and/or other unanticipated events, including evacuation due to earthquake, chemical release, incarceration, or other incidents.


* Other duties as required

 ESSENTIAL FUNCTIONS:


* Conduct mobile and street outreach throughout Contra Costa County for the purpose of engaging homeless individuals into services.


* Build trust with and assess the needs of unsheltered homeless persons encountered during outreach efforts; make initial contact and develop rapport with homeless adults, youth and families.


* Distribute survival supplies including but not limited to food, hygiene supplies, blankets, and socks.


* Administer intake questionnaires, assessments and other forms of tracking documentation as needed.

Assist homeless individuals with completing applications for services, transporting them to shelters, services, and other points as needed.


* Collaborate with Coordinated Entry programs and other County services to place homeless individuals in housing and enroll them into services.


* Provide targeted outreach to individuals who frequent emergency services but are not connected to stable housing and health services.


* Provide necessary referrals and information for temporary housing and community resources.


* Provide program materials t...