General Manager

Job Summary:

You will be responsible for overseeing the development and achievement of sales strategies, budgets, and marketing plans to grow the business as well as leading the sales teams (both outside and inside staff) and operations.

The role involves strategic planning, managing people, selling, and improving processes.

Responsibilities:


* Oversee the daily operations, managing all aspects of business processes, sales and financial budgets, and team members to deliver revenue and profit commitments at all site locations.


* Ensure that the highest level of customer service, support, and technical expertise for our customers is available consistent with all aspects of our position as the market leader.


* Develop and / or optimize business practices to improve performance, increase quality and ensure safe performance of our operations at the facility or in the field.


* Develop and execute business plans and operating strategies to drive growth for products and services.


* Develop annual sales budget in alignment with organizational strategic direction and the annual goals and objectives.

Provides regular forecasts of sales revenue and anticipated expenses.

Ensures that expenses are aligned to revenues.


* Set goals for team members, clearly communicate expectations, and monitor performance using the companywide systems such as performance management, talent management, etc.


* Drive environment of collaboration amongst sales team, customer service, finance, and service.


* Winning as a team is top priority!


* Collaborate with sales and service teams to identify and unlock sales and profit opportunities.


* Manage and align service resources to match client needs while exceeding company objectives and goals.


* Develop employees' capabilities through challenging assignments and coaching.


* Promote the proper use of and oversee the deployment of tools such as Pricing, FSM/CRM and Flow 360 that will be used across all IFC brands.


* Direct, develop, and oversee the general health and safety policies and procedures of the organization.

Ensure the workplace is in full compliance with OSHA and other state, local, and/or customer specific regulations.


* Ensure the sales teams cross promote all products and services of all FCG products where applicable.


* Partner with cross-functional support teams in improving proprietary business tools and systems.

Experience and Requirements:


* Demonstrated leadership capabilities and ability to build successful teams


* Excellent decision making and creative problem-solving skills


* Strong organizational and communication skills.


* Ability to prioritize, perform under pressure and resolve conflicts


* Mechanical aptitude


* Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)


* Minimum 5 years leading, developing, and coaching out...