Data Solutions Operations - Fusion Service Delivery - Analyst

Join the team that supports data quality management within the Fusion platform!

As a Data Solutions Operations - Fusion Service Delivery - Analyst in Operations, you will monitor and deliver data files & products to clients on a daily basis.

You will also work with various teams to identify and resolve any operational or technical challenges that may affect service delivery.

You will aim to provide seamless and satisfactory services to end users and clients.

Job responsibilities


* Monitors files to ensure each dataset and product is delivered to end user and/or client


* Manages business as usual exceptions, identifies root cause teams and works closely with appropriate teams to resolve exceptions


* Supports data mining and analytics to help define process flow and best practices


* Produces metrics reporting to share with senior audiences


* Creates Standard Operating Procedures


* Identifies trends, patterns, and correlations to support data-driven decision-making


* Facilitates communication and collaboration across various teams to drive exception resolution

Required qualifications, capabilities, and skills


* 1+ years' experience in either Fund Accounting, Collateral, Custody, Sustainable Investing, Reference Data, Middle Office


* Strong analytical and problem-solving skills: Ability to analyze complex business problems and identify root causes


* Excellent communication and interpersonal skills: Ability to communicate clearly and effectively with stakeholders at all levels


* Microsoft Office Suite: Proficiency in using applications such as Word, Excel, PowerPoint, Teams and Outlook for documentation, data analysis, presentations, and communication

Preferred qualifications, capabilities, and skills


* Bachelor's Degree in Business, Information Systems, Technology, or related disciplines


* Knowledge of Tableau


* Knowledge of Python/Jupyter Notebook


* Knowledge/use of Collibra (previously OWL DQ)


* Experience working in data management at an Asset Manager


* Data Analysis Tools: Proficiency in tools like Visio/Lucid, SQL, Alteryx, querying databases & Confluence


* Strong Organizational Skills

Please note this role is not eligible for employer immigration sponsorship.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid i...