Field Service Representative - Power Services

Great people make Schneider Electric a great company.

Schneider's Field Service Representatives play an impactful role within the organization.

They collaborate with customers, sales representatives, team members and third-party partners to install, inspect, troubleshoot, repair, and maintain equipment in a variety of dynamic environments.

They are problem solvers.

They are customer focused.

They are passionate about the work they do.

They are the future of Schneider Electric! Is this you?

We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work.

Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.

This opportunity is a home-based flexible work schedule with 40-hour guarantee (+Overtime).

This Field Service Representative position will sit within our U.S.

Services business, specifically our Power Services team.

Our Power Services team is the Original Equipment Manufacturer (OEM) for SquareD focusing on electrical distribution equipment inside of critical facilities.

As a Field Service Representative, a typical day for you might include:


* Pre-site, startup, repair, preventive maintenance, and field modification of equipment


* Problem solving with customers, electricians, sales partners, technical support, District Service


* Completion of field service reports, expense reports, preventive maintenance, and startup data sheets


* Manager and/or Regional Service Director to resolve complex escalated issues


* Continuous learning and training on various products both in the field and in the classroom

On some days, you may even:


* Travel throughout the region for local customer support or even countrywide travel


* Assist the Field Project Manager on larger system startups


* Act on behalf of the District Service Manager to resolve operational issues as required

Qualifications

This may be the next step in your career journey if you have:


* An Associate degree, vocational education, or similar experience in electronics, electrical theory or similar desirable discipline or military training


* Thorough understanding of principles of AC and DC power, various AC and DC supply circuit components


* 2+ years of field service repair and customer service with UPS, electrical, electro-mechanical or electronics related equipment


* 2+ years in Field Services or equivalent industry experience.


* Safe driving and vehicle operations skills


* Skilled at utilizing test and diagnostic equipment


* Experience reading and interpreting schematics, drawings, and theory of operation manuals


* The ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions.


* The capacity to move service equipment weighing up to 50 pounds

Let us learn about you! Apply tod...