Account Specialist - General Motors Account

Your Job

Molex is looking for a dynamic Account Specialist to join our team in Grand Blanc, MI-a critical role for someone passionate about delivering exceptional customer experiences.

In this position, you'll work in a fast-paced, collaborative environment where your strong communication, organizational, and problem-solving skills will shine.

From building relationships with customers to supporting cross-functional teams, you'll play a vital role in ensuring seamless order management, on-time delivery, and customer satisfaction.

If you're someone who thrives on solving challenges, enjoys multitasking, and has a keen eye for detail, this is your opportunity to grow your career with a company that values innovation, teamwork, and a customer-first mindset.

Join us and help shape the future of connectivity!

Our Team

At Molex, we don't just connect products-we connect the world.

As a global leader in connectors and interconnect solutions, we drive innovation that powers industries like automotive, healthcare, consumer electronics, and data communications.

Our team of innovators is at the heart of everything we do, leveraging expertise, cutting-edge technology, and bold ideas to deliver impactful solutions to customers worldwide.

If you're ready to be part of a company that thrives on collaboration, creativity, and making a difference, Molex is where you belong.

What You Will Do



* Collaborate with Account Managers and cross-functional teams to align on initiatives, prioritize orders, and support account management activities


* Build and maintain strong relationships with internal teams, external customers, and suppliers


* Review, submit, and manage customer orders and schedules, ensuring accuracy, timely processing, and smooth progression from order placement to shipment


* Monitor material availability for orders, communicate shortages, and coordinate prioritization and expedites with manufacturing plants, Molex sites, and logistics teams


* Maintain accurate pricing, internal schedule agreements, and customer-related data within corporate systems such as QAD, SAP, and pricing matrices


* Resolve customer issues promptly regarding orders, deliveries, quotations, quality, forecasts, and technical requirements in alignment with company policies


* Provide customers with pricing, delivery, and documentation, including supplier surveys, RoHS compliance, Conflict Minerals, and certifications


* Investigate unpaid invoices, assist the accounting department with accounts receivable, and support financial reconciliation efforts.


* Coordinate order management activities across departments, addressing challenges related to sales, service, and delivery processes.

Who You Are (Basic Qualifications)



* Bachelor's degree in Business Administration, Supply Chain Management, Accounting, or a related field (or equivalent work experience)


* Experience in account management, customer service, supply chain, or r...