Housekeeping Supervisor

Key Responsibilities:


* Supervise and coordinate the activities of housekeeping staff, including room attendants, janitors, and laundry personnel.


* Inspect rooms, public areas, and workstations to ensure cleanliness and adherence to quality standards.


* Train new employees on cleaning procedures, safety protocols, and company policies.


* Create and manage staff schedules to ensure adequate coverage during all shifts.


* Maintain inventory of cleaning supplies and equipment; place orders as needed.


* Address and resolve guest or client complaints promptly and professionally.


* Ensure compliance with health, safety, and sanitation standards.


* Report maintenance issues or safety hazards to the appropriate department.


* Assist with cleaning duties during peak times or staff shortages.


* Prepare reports on staff performance, room status, and supply usage.

Qualifications:


* High school diploma or equivalent; additional certification in hospitality or facility management is a plus.


* Minimum of 2-3 years of housekeeping experience, with at least 1 year in a supervisory role.


* Strong organizational and time-management skills.


* Excellent communication and interpersonal abilities.


* Ability to lead and motivate a team in a fast-paced environment.


* Familiarity with cleaning chemicals, supplies, and equipment.


* Basic computer skills for scheduling and reporting.

Physical Requirements:


* Ability to stand, walk, bend, and lift for extended periods.


* Must be able to lift up to 30 lbs.

and operate housekeeping equipment.