Health Club & Spa Manager - InterContinental Cairo Citystars

Are you a passionate wellness advocate with a flair for luxury hospitality? InterContinental Cairo Citystars, a Great Place to Work (GPTW) certified hotel, is seeking a dedicated Health Club & Spa Manager to lead our team in creating unforgettable wellness experiences.

If you’re ready to inspire and elevate our guests’ rejuvenation journeys in a supportive and thriving environment, we want to hear from you!

Here’s a little taste of your day-to-day:


* Co-ordinate the maintenance of all recreational facilities and equipment


* Coordinate the delivery of all recreational guest services


* Responsible for the safety of all guest services


* Manage all staff in this department


* Manage the sale and promotion of departmental products and services


* Access sales and marketing data


* Maintain your uniform in a clean and tidy manner, ensuring grooming matches hotel policy.


* Performs miscellaneous job-related duties as assigned.


* Assist with the development of new products and services


* Assist with the evaluation of sales and marketing activities


* Anticipate economic business level fluctuations and makes action plans


* Comply with all Hotel and corporate guidelines (eg  signage guidelines, safety guidelines, etc)


* Deliver high quality service to guests


* Adhere to departmental cleaning and maintenance programs


* Attend and input at management meetings as required.


* Works with Superior and Human Resource Manager to ensure the departmental performance of staff is productive.


* Works with Finance Manager to determine the annual budget. 


* Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures


* Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly


* Initiate action to correct a hazardous situation and notify supervisors of potential dangers


* Log security incidents and accidents in accordance with hotel requirements


* Demonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information


* Adheres to Intercontinental Hotels Group Corporate Code of Conduct, Employee Handbook and Hotel policies


* Demonstrates an understanding of competitors’ major strengths and weaknesses


* Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations


* Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable


* Diagnose problems and thoroughly analyse information to guide decision making 


* Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions


* Build and...