Managed Services Engineer

Managed Services Engineer

$ 33.38/hr.

- $ 38.94/hr.

Arvig: Committed to Service, Dedicated to You

Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions -including high-speed internet, TV, phone, and security- to residential and business customers across Minnesota and beyond.

Our success is driven by a team of nearly 900 talented employees who embody our core values: ownership, engagement, efficiency, and knowledge.

We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open-mindedness, integrity, respect, and safety.

At Arvig, our goal is clear: to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity.

Discover the Arvig Advantage - a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference

What You'll Do

As a Managed Services Engineer you'll play a vital role in designing, deploying, and supporting cutting-edge IT infrastructure for a diverse range of clients.

You'll consult directly with business owners to understand their needs, recommend tailored solutions, and maintain high-performing, secure, and scalable networks.

You'll act as a technical expert and trusted advisor, ensuring uptime, performance, and satisfaction through proactive support and innovative problem-solving.

Whether it's configuring a firewall, resolving critical issues, or mentoring sales teams on tech solutions, your work will make a tangible impact every day.

What You'll Bring


* Commitment to Safety: A strong dedication to maintaining a safe environment -both physically and mentally- for yourself, your colleagues, and customers


* Associate's degree in Networking or equivalent hands-on experience


* At least 4 years in an IT support role, with practical troubleshooting and deployment experience


* Valid CompTIA A+/Net+, CCENT, or Microsoft MTA


* Strong grasp of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPNs, etc.)


* Experience with routers, switches, firewalls, Wi-Fi servers, backup, and VoIP systems


* Excellent interpersonal and customer service skills


* Strong written and analytical problem-solving skills


* Ability to communicate complex technical information to non-technical users


* Ability to travel to client sites 2-3 days per week


* Must possess a valid driver's license

Bonus points if you have:


* Bachelor's degree in IT Management or related field


* 2+ years in Managed Services or IP Networking role


* Advanced certifications such as CCNA, CCNA Security, or Microsoft server credentials


* Knowledge of Active Directory and business applications in diverse environments


* Experience managing technical projects from sta...