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Field Sales Specialist - Ocean Freight

? Hiring Alert: DHL Global Forwarding is looking for a dynamic and experienced Field Sales Specialist- Ocean Freight stationed in Vancouver to join our team ?

As a Field Sales Specialist- Ocean Freight, you'll play a key role in connecting businesses and people through world-class logistics solutions.

You'll work alongside a talented and motivated sales team, driving customer satisfaction and profitability while representing a brand you can be proud of.

IN THIS JOB YOU WILL: 

·       Develops a strong pipeline and wins new Business Opportunities

·       Plans and manages medium to large sized Business Customers

·       Maintains customers informed of changing logistics environment, challenges and provides solutions accordingly

·       Seeks and prospects medium to large size customer targets to win new business

·       Prospects, wins, implements, and manages medium to large size Business Customers

·       Builds rapport and trust with customers by being informed about customer’s supply chain needs and ensures extensive knowledge of the market in order to provide solutions that best suit customer’s needs

·       Assesses the type and size of customer needs

·       Recommends solutions based on customer needs by using industry knowledge

·       Closes business connecting a customer need with a DHL solution and the value it may create for the customer

·       Regularly reviews customer churn and retention by conducting joint visits with product teams, trade lane specialists

·       Participates in workshops with customers - share information on updated regulations, products, etc.

·       Uses networks within the various sales channels within DPDHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs

·       Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)

·       Utilizes DGF CRM tool for reporting and analysis

YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS:  

·       Extensive knowledge of Ocean Freight products (3 to 5 years’ experience in a similar role)

·       Track record of successful sales results in achieving KPIs

·       Superior communication and presentation skills, having experience in selling in competitive markets.

·       High degree of self-confidence, organizational skills, initiative, and commitment

·       Excellent computer skills

·       Creative, enthusiastic, and dynamic individual that works well in a team environment.

·      Owns a vehicle for face-to-face customer visits (approx.

80%)

·      Bilingual (French & English)

YOU’LL BE REWARDED IN MANY WAYS, SUCH ...




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