Lead Cash Handler - San Francisco

Company

Federal Reserve Bank of San Francisco

We are the Federal Reserve Bank of San Francisco — public servants with a mission to advance the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans.

As part of the nation’s central bank, we are committed to understanding and serving the vibrant, expansive communities of the Twelfth District, which covers the nine western states of the U.S.

That means we seek and appreciate new perspectives and build opportunities to learn and grow.

At the SF Fed, we approach our work with integrity and a commitment to service.

The Federal Reserve Bank of San Francisco, San Francisco branch, is seeking a dynamic, versatile individual to work as a Lead Cash Handler in a high volume, production-oriented environment.

The Lead Cash Handler assists in receiving, processing, and distribution of United States (US) currency and coin to financial institutions on behalf of the Federal Reserve Bank.

Location: Federal Reserve Bank - San Francisco Branch (100% on-site)

101 Market Street
San Francisco, CA 94105

Work schedule: Monday-Friday

Applicants must be flexible to work varying shifts.

 

Individuals must be flexible to work the following shift times:


* Day Shift – (6:00am-3:00pm, 6:30am-3:30pm, 7:00am-4:00pm, 7:30am -4:30pm, 8:00am-5:00pm)

Job Responsibilities:


* Responsible for receiving, processing, and distributing currency and coin in a highly regulated environment while applying strong attention to detail and adhering to standard operating procedures.


* Operates complex processing equipment and troubleshoots machine issues accurately to support achievement of service levels and contractual obligations.


* As the leader of the team, works together with team members in a dynamic production environment to maintain quality control policies and work procedures.


* Complete customer transactions and inventory management through balancing, reconciling, and settlement of currency and coin holdings on a daily basis.


* Identifies, assesses, and provides recommendations to leadership to resolve problems of varying degrees of complexity within the operation.

The types of problems include but are not limited to machine issues, inventory management, customer transactions, and accounting and settlement activity.


* Contributes ideas for best practices and operational enhancements to management that improve production, operational quality, or drive employee engagement and growth.


* Partners with management to implement new equipment, hardware and software upgrades, compliance requirements, and standard operating procedures.

Knowledge, Skills, Abilities:


* 3 plus years of related experience


* Strong teamwork and customer service orientation.


* Strong time management and organizational skills in order to effectively carry out multiple priorities at one time.


* Strong attention to detail.


* Ability to use critical ...