Head of Facilities

Hotel Indigo Torquay is on the lookout for a dynamic Head of Facilities to inspire and lead in our brand-new, highly anticipated hotel opening.

Join the excitement and become part of the Hotel Indigo family! 

Hotel Indigo Torquay, opening in 2025, promises a stimulating new addition to this idyllic coastal town.

Nestled along the stunning English Riviera, the hotel will offer guests breathtaking views of Tor Bay and access to some of Torquay’s most iconic beaches and walking trails where you can truly appreciate nature.

Close to local attractions, including the historic Torre Abbey and the lively harbour, guests can also indulge in the region's renowned culinary scene featuring fresh seafood and artisanal delights.

Hotel Indigo will provide a unique and memorable experience, offering a tonic for the body, imagination and soul; capturing the spirit of this longstanding English seaside location. 

As the Head of Facilities, your day-to-day will be driven by our Guests needs, however you can expect to cover the following duties and responsibilities (not all encompassing) …


* People management: coaching and mentoring our Maintenance team; implementing and monitoring training to ensure everyone is trained to the highest standards within brand standards and managing performance. 


* Budget management: department forecasting, handling expenses and working to the Hotel’s budget. 


* Preventative maintenance: investigating current processes to identify areas of improvement and implementing preventative maintenance programmes, continuous monitoring of the building infrastructure. 


* Reactive maintenance: working on adhoc incidents to ensure safety of wider Hotel team and our guests whilst investigating cause of incidents. 


* Health and safety: ensuring statutory compliance being met, in depth knowledge of Health and Safety legislation to ensure team is meeting legal standards and IHG specific policies. 


* Contractor management: managing on-site contractors, communication with contractors and external stakeholders regarding current contracts and negotiating new contracts.

We are searching for a true service superstar, someone who thrives in providing our Guests with an excellent service throughout their stay.

In addition to this, we are looking for someone who has….


* Experience as a Head of Facilities or similar within a Hotel environment (essential)


* Excellent organisation skills, managing administrative responsibilities of the role whilst also being confident in IT systems (essential)


* Experience in all aspects of maintenance that may be expected within a Hotel such as painting and decorating, carpentry, French polishing, activities generally expected of a Maintenance Assistant


* Trained in and application of Preventative Maintenance


* Knowledge of appropriate hotel systems to support operational processes such as service optimisation tool (Quore/Hotsos/Knowcross) and the Building...