Senior Director, Customer Segment Strategy - Health Systems & 340B Segment Lead

The Position

 The Access and Contracting Segment Strategy Leader (Team Lead or IC) serves as an organizational leader and subject matter expert for the CMG organization and Genentech for a key customer segment Health Systems & 340B.

They shape, evaluate and monitor the company’s respective access and contracting segment strategy. 

Within the Customer Segment Strategy organization, they play a critical role in the overall development and management of the function, overseeing individual(s) and/or directly creating access and contracting strategies for key customers.

This includes providing contracting decision support and rationale, insights and recommendations on discounts, rebates, trends, negotiation strategies, and cross-portfolio considerations to national and regional/ecosystem account teams.
 

Within the broader Commercial organization, they will be responsible for leading and influencing across Commercial (including CE leaders, Access Business Partners and Squad Leads, PA&A leadership, and others) on key customer segment risks, the “strategic fit” of opportunities, and aligning priorities while creating overarching segment level access strategies with proactive and insightful feedback loop between customer needs and product needs.

They shape current and future access strategies across Genentech’s portfolio for their specific customer segment. 

To maximize their impact, the Segment Strategy Leaders must consider the short- and long-term impact of key trends, market events, and customer evolution on Genentech, thus providing support to the business to establish executable strategies for Customer Engagement that will positively impact Genentech’s bottom line. 

 

Key Job Responsibilities 

Leadership Oversight and Execution


* Leads a team of individual(s) responsible for account-level access and/or contracting strategies within a customer segment, including insights and recommendations on discounts, rebates, trends, negotiation strategies, and cross-portfolio considerations to national and regional/ecosystem account teams and Squads.


* Leads a cross-functional segment “pod” in the creation of access and contract strategies and decisions that balance GNE’s product access and financial goals.  These pods are composed of senior leaders across relevant CE field teams, CCM (operations/ implementation) leaders, E4A leads, Access Business Partners, Account and Access Marketing, SAI, and others to identify, prioritize, and address key business questions within a priority segment.


* Expertly advises Genentech senior leaders on contracting opportunities and risks related to account and segment strategy development and implementation, including contracting spend, trends, and competitive dynamics across accounts, and provides expert insights, guidance, and advice regarding strategic options to optimize portfolio performance within a specific customer segment.


* Acts as conduit between managed care accou...