IT Service Delivery Lead - France

Description

Kenvue is currently recruiting for:

IT Service Delivery Lead - France

T his position reports to Site Delivery Manager - Northern Cluster, and is based at Val Du Reuil | Sezanne [France]

Who we are

At Kenvue , we realize the extraordinary power of everyday care.

Built on over a century of heritage and rooted in science, we're the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson's and BAND-AID® Brand Adhesive Bandages that you already know and love.

Science is our passion; care is our talent.

Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers.

With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day.

We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours.

For more information, click here .

What you will do

We are looking for a highly motivated and experienced IT Service Delivery Lead to become part of our regional Service Delivery team.

The ideal candidate should demonstrate a successful history of providing outstanding IT services and support in complex environments.

This role will play a key part in ensuring our IT systems, services, and infrastructure effectively back our supply chain operations on-site, enhancing efficiency, productivity, and overall business success.

Key Responsibilities


* This role entails full responsibility for all IT services within a manufacturing environment.

A comprehensive understanding of the infrastructure design, including networks in ICE (Integrated Computing Environment) environments, is essential.

Engage in technical discussions with IT stakeholders to facilitate informed decision-making.


* Ensure that services are delivered and maintained effectively within the supply chain context.


* It is imperative to comprehend manufacturing processes and device management, including their respective roles within the system.


* Maintain updated hardware and lifecycle management knowledge, ensuring alignment with product flows.

Additionally, it is crucial to confirm that local infrastructure services adhere to existing policies and approved Service Level Agreements (SLAs).

Operations Management:


* Using site metrics, compliance checks, and reports, ensure overall site operations align with corporate, Technical Services, and local site/Operating Company standard operating procedures.

Infrastructure Management:


* Ensure local/site end-user computing assets are standardised and secure.

Accountable for recommending process improvements and proposing cost-saving solutions leveraging insights from top responsibilities.

Forecast future IT infrastructure needs and plan for scalability as the manufacturing plant grows based on alignment with IT stakehol...