Developer - Software

Description & Requirements

Maximus is seeking a Software Developer.

Per VES contract requirements, staff working on the VES project must be a US Citizen or US Legal Resident (green card holders)

Essential Duties and Responsibilities:

- Develop, test, debug, implement, and document moderately complex software programs

- Research and analyze existing systems and program requirements

- Resolve production support problems.

- Conduct quality assurance activities such as peer reviews.

Promote a high level of customer satisfaction through proper telephone, email and chat techniques and respond with the appropriate amount of urgency to user.

- Provide support for Windows 10 and troubleshooting issues including running in-depth diagnostics.

- Perform PC builds including the use of image deployment software to perform imaging tasks.

- Document, track and monitor problems within the ticketing system to ensure timely resolution.

- Identify, research and resolves technical problems.

- Provide hardware support of PCs and Laptops, such as installing replacement hardware or upgrading hardware.

- Install, configure, maintain, and support computers, printers, fax machines, scanners, and other peripherals and related hardware, as well as remote access devices.

- Support Software/Hardware on equipment such as, Scanners, Copiers, Printers, Monitors and other peripherals.

- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for PC build requests.

Minimum Requirements

- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.

- Equivalent combination of education and experience considered in lieu of degree.

High school diploma and enrollment in IT program/progress towards IT Associate's Degree.

- 1-2 years of completed undergraduate coursework preferred.

- Basic knowledge of Microsoft Windows 10 or above.

- Basic knowledge of Microsoft 365.

- Basic to Moderate trouble shooting skills.

- Basic understanding of Networked printers, Scanners, Multifunction devices.

- Moderate to Advanced customer service skills.

- Strong verbal and writing skills.

EEO Statement

Maximus is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.

Annual salary is just one component of Maximus's total compensation package.

Other rewards may include short- and long-term incentives as well as program-specific awards.

Additionally, Maximus provi...