Technical Inside Sales Representative

Technical Inside Sales Representative

Location: Onsite – 5 days a week in Sewell, NJ

Company: Flow Control, Inc.

(A Division of Bray Sales, Inc.)

About Us: Flow Control, Inc.

is a leading distributor of industrial valves and automation products in the region.

We are recognized for our top-quality products and exceptional service.

We are currently seeking a dedicated and competitive Inside Sales Representative to join our dynamic team in Sewell, NJ.

Job Overview: The Technical Inside Sales Representative will play a crucial role in our sales team by determining customer requirements, recommending products, and ensuring high levels of customer satisfaction.

This role is ideal for someone who thrives in a fast-paced environment and possesses strong technical and customer service skills.

Primary Responsibilities:


* Assess customer needs to recommend suitable products and solutions.


* Suggest alternative products based on cost, availability, or specifications.


* Accurately process orders, quotes, purchase orders, and returns.


* Proactively identify additional items needed by customers to enhance satisfaction and increase profitability.


* Educate customers on product features and benefits to boost sales and satisfaction.


* Develop accounts by analyzing buying history, suggesting related products, and explaining technical features.


* Stay updated on product knowledge through studying new descriptions, attending training, and reading industry publications.


* Obtain and relay accurate information regarding shipment dates and expected deliveries.


* Monitor and expedite scheduled shipments to ensure timely delivery.


* Manage time effectively, meet personal goals, and collaborate with team members.


* Contribute to department and organizational goals by taking ownership of new requests and seeking ways to add value.


* Adhere to company policies and procedures.


* Maintain a professional image at all times.


* Perform other duties as assigned.

Requirements:


* 2 to 5 years of successful inside sales or customer service experience in an industrial environment, preferably in the fluid flow industry, and experience in quarter-turn devices.



* High School Diploma or GED required at minimum.

Bachelor's degree or equivalent relevant education and experience preferred.



* Technical understanding of industrial manufacturing, valve sizing, and specifying experience is preferred.


* Excellent written and verbal communication skills.


* Demonstrated ability to provide exceptional customer service.


* Fast learner with general computer skills.


* Positive attitude and the ability to work independently as well as part of a team.


* Strong problem-solving, listening, and leadership skills.


* Goal-oriented, self-motivated, and able to meet deadlines.


* Service-minded, aggressive, and congenial approach.

 

Why Work for Us?

At Bray International, we ar...