Associate HR Technology Analyst

Associate HR Technology Analyst

The Associate HR Technology Analyst role is designed for individuals looking to continue to develop expertise in Workday and HR technology solutions.

This role provides support in system configurations, troubleshooting, documentation, and process improvements while collaborating with senior team members.

Over time, the analyst will build competence in one or more system/module focus areas, developing technical and problem-solving skills.

This role is located in Arden Hills, MN (Hybrid work arrangement each week).

Qualified internal candidates outside of Minneapolis/St.

Paul will be considered for a virtual/remote work arrangement.

Key Responsibilities:

System Support, Configuration & Ticket Management


* Support the design, development, and testing of HR Technology configurations.


* Maintain documentation and training materials for system and process changes.


* Serve as the first point of escalation for HR technology support requests, triaging and resolving routine issues or escalating more complex cases and conducting root cause analysis.


* Coach HR Solution Center employees to enhance their troubleshooting skills and effectiveness in resolving common inquiries.

Daily Operations, Maintenance & Compliance


* Execute defined, day-to-day processes within Workday and other HR technology platforms.


* Follow documented procedures for system maintenance and support tasks.


* Assist with data audits and validation to ensure system integrity and compliance.


* Support routine mass uploads and transactional processing as needed.


* Execute pre-defined cyclical processes.


* Assist in the testing and rollout of system updates, including Workday feature releases.

Process Improvement & Agile Delivery


* Lead Agile practices, including sprint planning, daily stand-ups, and retrospectives.


* Work iteratively within sprints to deliver enhancements, resolve issues, and support business needs.


* Identify opportunities to enhance system capabilities and streamline processes.


* Maintain a positive, adaptable attitude in a fast-paced environment and embrace continuous learning.

Qualifications and Skills:


* Bachelor's degree strongly desired; candidates without a degree and related experience may be considered.


* Experience: 1+ year of experience in HR Technology or Workday-related roles.


* Foundational knowledge of Workday or other HR systems, with a growing ability to navigate and troubleshoot system functionalities.


* Strong analytical and problem-solving abilities.


* Ability to work collaboratively in an Agile team environment.


* Eagerness to learn, iterate, and adapt to change.

Hiring Range: $59,840-$89,760.

In most cases, candidates offered employment can expect to be hired at a pay rate near the middle of our salary ranges.

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