Pharmacy Account Senior Executive - Cigna Healthcare

As part of Cigna Pharmacy Management, the National Accounts Pharmacy Account Senior Executive serves as the lead integrated pharmacy benefits subject matter expert supporting Cigna Pharmacy clients within an assigned geographical market(s) and client size band.

This role is uniquely aligned as a dedicated pharmacy account leadership position that serves as the primary pharmacy contact for all client and producer relations and will own full leadership, strategic, and retention activities for the integrated pharmacy client.

This Pharmacy Account Senior Executive position will be responsible for developing and maintaining relationships with internal stakeholders including the medical sales teams and pharmacy underwriting organization, as well as external brokers and consultants.

The primary objective of this position is accountability for long-term client retention and growth, while achieving Cigna's corporate strategic goals.

The Pharmacy Account Senior Executive also provides pharmacy benefit and product expertise in partnership with the Clinical Account Executives and medical sales teams, as well as the Pharmacy Implementation organization.

This position is responsible for working with Cigna Pharmacy's most sophisticated accounts - many with unique custom requirements, pricing or service guarantees - while working with multiple internal stakeholders at Cigna and Evernorth, as well as external influencers (e.g.

consultants, producers and decision makers in the Benefits organization and/or the Financial and/or C-Suite of our clients).

Primary Duties:


* Retention of an assigned book of business through proactive portfolio management, including an understanding of available product and affordability offerings, performance guarantees and pricing strategies in order to renew clients and preserve earnings.


* Drive activities within the medical sales team around pharmacy-specific strategy development and execution for each client, risk assessment of client persistency, PBM competitive intelligence, and ongoing support in all facets of integrated product, service, and delivery activities.


* Participate in client meetings and presentations (both with and without support from Clinical Account Executive) to review client performance and sell in the suite of pharmacy management programs and solutions that align to Cigna's overall value proposition of lowering total healthcare cost.


* Act as the Pharmacy Sales Leader for complex renewals involving PBM-specialist consultants where we are typically competing against commission generating group purchasing organizations or coalitions.


* Cultivate meaningful, productive, mutually beneficial relationships internally and externally by gaining the confidence and trust of key stakeholders through honesty, integrity and reliability.


* Educate and consistently advance the knowledge of pharmacy within the medical sales organization.

This includes deep dives on our products and services,...