Pharmacy Technician Inbound Call - Work from Home, OH, IN & FL - Accredo

Candidates must reside in the states of Ohio, Indiana and Florida.

Are you ready to step into a position that combines your communication skills, attention to detail, ability to multitask, and unrelenting drive to help patients?

We're looking for Registered/Certified Pharmacy Technicians to join our pharmacy team.

If you've worked in Pharmacy Operations before, this role is different - you'll take your knowledge and expand it beyond your belief.

Take a break from a retail environment, enjoy a set schedule, and come enjoy the satisfaction of helping others!

The Front-End Pharmacy Technician could be responsible for taking inbound calls transferred from contact center representatives.

Calls would either be resolved or transferred to a pharmacist as appropriate.

Other Front End Pharmacy Technician functions involve responsibility to perform data entry or other pharmacy queue work, typical of a registered pharmacy technician.

What you'll do:


* Be a superstar in the eyes of providers and patients alike: Take inbound calls from contact center representatives and resolve or transfer to a pharmacist as appropriate.


* Pay attention to detail: Translate prescriptions from the prescriber and enter information in the patient's profile in accordance with state regulations.


* Be a team player: Work with pharmacists per work instructions, policy and procedures, management direction or any national or state regulations.

You'll start with training, but you're not doing it alone.

You'll enjoy a supportive environment with your peers and other teams who want you to succeed.


* You'll ensure quality assurance, report adverse events, and assist with prescriber and patient outreach.

What you need to do the job:


* High School Diploma or GED required


* 1+ year of relevant experience


* Valid Pharmacy Technician license required


* Basic math and computer skills including Windows navigation, Microsoft applications, internet and email required


* Strong verbal and written communications skills


* Ability to learn internal systems, processes and programs as needed


* This role is required to reside in the state of Ohio, Florida, or Indiana

Why you should join our team:


* Benefits that start on day 1


* 18 PTO days + 8 holidays off/year


* Tuition reimbursement


* 401K match


* Consistent 40-hour work week, Monday - Friday


* Voluntary Overtime


* Real clinical focus on pharmacy skills (i.e.

not just using the cash register!)


* Great safety record for our patients


* Career progression opportunities

NOTE: We are currently training in a work at home environment, and you will be required to have reliable internet connectivity provided through a wired connection.

A mobile or hot spot environment is not acceptable, and you may need to purchase an Ethernet cord depending on your current set up.

This role is WAH/Flex which allows most work to be performed at home.

If you will be wo...