Bilingual Teller

Location: Sioux Falls, SD
Shift: Days, Rotating Saturdays
Job Schedule: Full-Time
Company: First PREMIER Bank

Bilingual skills (English and Spanish) are required and compensated in the form of a 10% differential.

About the Role
Manages a cash drawer and balances it daily according to teller performance standards.

Keeps accurate record of money and negotiable instruments involved in customer transactions.

Provides PREMIER customer service while handling customer transactions and questions.

Shift
Shifts throughout the week will be a variation of the following shifts equaling to 40 hours a week.


* Monday - Friday 7:15AM-4:45PM, 8:30AM-5:45PM, 9AM-5:45PM


* Saturday 8:45AM-12:15PM

Comprehensive Training
Training schedule may vary from opening shifts to closing shifts to encompass all responsibilities within Retail Teller Services that will be covered during the training phase.

Upon completion of the training phase, you will have been provided the tools to succeed and be on your way to building your career with First PREMIER Bank.


* Week One: Classroom Training & HR sessions which will include First PREMIER Bank history, regulatory excellence, products, and services.


* Weeks Two and Three: Side-by-side with an experienced teller for hands on training.

Job Duties and Responsibilities


* Provides PREMIER customer service by greeting all customers promptly, processing transactions accurately and efficiently, maintaining confidentiality, and understanding the features and benefits of First PREMIER Bank’s products and services.


* Processes customer transactions including deposits, withdrawals, cashing of checks, redemption of savings bonds, acceptance of payments (loans, credit card, credit lines, etc.), issuance of Cashier’s Checks and Gift Cards.


* Assists customers with problems, questions, check re-orders, and maintenance by looking up account information, completing service events, and scanning customer’s identification.


* Manages assigned cash drawer(s) by clipping and strapping currency, buying and selling currency, balancing daily, and researching and resolving cash unit differences; being sure to follow all cash handling procedures.


* Performs the branch opening and closing duties independently.


* Maintains operational standards by staying up to date on all policies, procedures, and compliance topics.


* Provide weekly coverage as scheduled once school commitments are set and taken into consideration for scheduling purposes.


* Assist with daily and monthly reports such as Teller Difference, Mail/Instrument Counts, Record Retention, etc.


* Provide daily teller line coverage as scheduled.

Skills and Qualifications


* Must have excellent interpersonal skills; being able to communicate both in person and on the phone.


* Combination of education/experience that would enable incumbent to meet essential functions and required competencies of the position.


* Cash ha...