Manager, Technology Client Support - Atlanta, GA

Logistics at full potential.

At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires.

You know that a positive work environment creates happy employees, which boosts productivity and dedication.

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

We're always looking for talented individuals at all levels, who can deliver the caliber of service our company requires.

As the Client Support Technology Manager, you will oversee a team of business analysts focused on the IT requirements of our clients.

If you're looking for a growth opportunity, join us at GXO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:


* Accountable for managing strategic, comprehensive, and complex supply chain management projects focused on existing business to re-engineered business opportunities and systems, cost improvements and operational efficiencies, from inception to delivery including planning, design, and execution; and assisting with implementation across multi-functional business units


* Leads the GXO Technology Client Support team responsible for implementing and maintaining systems such as Warehouse Management Systems, Order Management, RF Applications, Warehouse Automated solutions (Bots Picking, Conveyors etc.), CRM solutions and enterprise data warehouse, while supporting the business teams that depend on it.

Ensure systems are up, stable and secure at all times.


* Leads discussions with customers regarding their business requirements and solution design advising on best practices of the IT standards.


* Discussions on workflows within the warehouse will be required


* Discussions on business processes with EDI will be required


* Provide expertise, leadership, guidance and supervision to cross-functional and/or multi-unit teams regarding forecasting, tracking and executing project related tasks, budgets and resource allocations


* Establish communication plan and conduct regularly scheduled project briefings regarding status, issues, and challenges with all levels of business unit, business sponsors and management for all projects and implementations


* Manages projects from inception through delivery ensuring completion of the project objectives on schedule and within budget constraints


* Lead the team including making decisions on recruiting and future skill set needs, supervision, scheduling, development, evaluation, and disciplinary actions.

What you need to succeed at GXO:

At a minimum, you'll need:


* Bachelor's degree or equivalent related work or military experience


* 2 years supervisory or managerial experience


* 5 years of experience in 3...