Director - IS Applications and System Integration

The Director of Applications & System Integration at Vancouver Clinic will lead strategic initiatives to enhance healthcare operations using Epic and other third-party systems.

This role involves overseeing the management, development, and optimization of the Epic Electronic Health Record (EHR) and associated applications to support clinical and business objectives.

The Director will collaborate with leadership to plan, deploy, and maintain systems, ensuring high quality care, patient satisfaction, and cost efficiency.

They will be responsible for managing system upgrades, troubleshooting, and overseeing key projects, while also mentoring staff and managing budgets.

The Director is responsible for setting the strategic direction of the department and overseeing the development of the EHR roadmap, ensuring all contractual and business unit SLAs are met.

They collaborate with leadership to optimize EHR systems, serve as the liaison between technology, operations, and applications teams, and manage the design, deployment, and support of Epic Reporting Workbench and Dashboards.

The role also includes overseeing major projects, system upgrades, resource capacity, and forecasting, while ensuring high system uptime and service.

Additionally, the Director manages budgets, vendor performance, and leads recruitment, mentorship, and development of staff to maintain high-quality services.

Will supervise multiple teams including, but not limited to, the Cadence/Prelude Team, EpicCare Team, OpTime Team, Interface Team, and Epic Training Team.

The individual should possess strong conflict resolution and communication skills, effectively collaborating with clinicians and IT professionals.

They should demonstrate critical thinking, creativity, and problem-solving abilities, organizing complex issues logically while considering long-term impacts.

The role requires strong meeting facilitation skills and the ability to lead discussions to drive decisions.

A credible presence with senior leadership is essential, along with the ability to manage a complex and changing environment.

The individual must also excel at prioritizing competing tasks and managing workloads while maintaining a positive attitude and employee engagement.

EDUCATION AND EXPERIENCE:


* A Bachelor's degree in business, computer science, information systems or other related discipline preferred, master's degree strongly preferred.


* 15+ years of experience in application delivery and healthcare IT, along with Epic experience, are required.


* Minimum of 7 years in a Health Care Information Technology leadership role required.


* Project management experience required.


* Epic Certification preferred.

Pay Range:
$147,675.00 - $221,513.00

The above information is intended to indicate the general nature and level of work required in this position.

It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualificatio...