Medical Office Specialist - Orthopedics & Sports Medicine

·         Communicates the admitting process to the patients of the practice

·         Assembles patient forms for scheduled appointments including consent, authorization, and physical forms; verifies accurate and current patient information.

·         Provide efficiencies in scheduling and managing patients and scheduling of appointments.

·         Checks insurance and payment eligibility in computer system and/or using online tools to ensure correct and accurate data is collected.

·         Knowledge of medical practice principles, practices and procedures.

·         Receive, post and track all payments on accounts and collect initial payment based on co-pay or deductible amounts according to insurance eligibility portal data.

·         Processes incoming and outgoing calls efficiently, politely, and as quickly as possible.

·         Documents all phone messages in regards to patients given and received in the EHR.

·         Complete all scanning of patient information, lab results, correspondence in patient files and filing charts as necessary.

·         Interviews patient or representative to obtain and record in computer the patient name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill.

·         Responsible for ensuring that all equipment is turned off and doors are locked at the end of the day.

·         Other job-related duties as assigned.

Wage starts at $18.55

FHW offers a full benefits package including:
FOR ALL EMPLOYEES:
Employee Assistance Program
403 (B) with 4% match from FHW and zero day vesting schedule
FOR FULL TIME EMPLOYEES WORKING AT LEAST 30 HOURS A WEEK
Medical Plan Options:
I.

PPO plan with copay/coinsurance and lower deductible
II.

High Deductible Health Plan with the option for a Health Savings Account.
III.

Telemedicine includes in both plan options.
Dental
Vision
Life Insurance/ Accidental Death and Dismemberment Insurance
Disability Insurance with a Short and Long Term Option.
Critical Illness and Accident Plans
Cafeteria Options: Health Reimbursement/ Flex Savings / Dependent Childcare

A host of other options to include: Pet Insurance, Identity Protection, Travel protection,

Experience

Required


* 1.

Education: High school diploma or equivalent required 2.

Licenses: No professional license required.

3.

Certifications: No certification required.

4.

Experience: Must have two to five years’ experience in the medical field, and a minimum of one year experience working with insurance companies.

Education

Required


* High School or better

See job description