Business Project Senior Advisor, Operations Regulatory Enablement - Evernorth - Remote

POSITION SUMMARY

Operations Regulatory Enablement plays a critical role in delivering compliant enterprise Client and Customer Operations strategies by leading and executing programs and initiatives providing compliant and strategic value for Cigna.

The Operations Regulatory Enablement optimizes the delivery of business priorities by applying a disciplined approach and cross-enterprise lens in operational performance management.

Operations Regulatory Enablement is seeking a highly-motivated and organized Business Project Senior Advisor to join a dynamic cross-functional, shared service team responsible for leading the solution development and implementation of regulatory changes, focused on minimizing compliance risks across Cigna's core medical and behavioral business areas.

The Business Project Advisor role is accountable for overseeing the Client and Customer implementation of regulatory changes including utilization of data analytics for prioritization, risk analysis, and quality improvement for regulatory implementation.

Candidates who reside within 50 miles of the following locations may be asked to work in person: Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, and Scottsdale, AZ.

Primary Responsibilities


* Manage and drive implementation of regulatory changes by engaging and partnering with key stakeholders from Regulatory, Compliance, and functional Business Units.

Lead and support the identification, removal, or escalation of barriers.


* Lead and participate in internal risk management and compliance programs and projects to ensure scope, and timing are defined, communicated and executed with appropriate change controls as needed.


* Manage a set of business processes as part of Operational Regulatory Enablement operating model, focused on the delivery of corrective action plans.


* Stay abreast of the regulatory environment and facilitate information sharing between Cigna's Commercial and Government business to increase awareness of external requirements and operational alignment opportunities.

This includes development of operational trends and themes involving forthcoming or current regulatory activities, issue identification, and remediation.


* Develop metrics and reporting to measure operational value and assess performance of Operational Regulatory Enablement service model.


* Consult and advise business operations on compliance risk, cost impacts, and process optimization.


* Facilitate regular meetings with key stakeholders and sponsors to expedite progress, facilitate dialogue and decision-making, provide status updates, escalate risks or issues, review scope, and prepare executive-ready communications that effectively summarize program outcomes.


* Maintain a strong understanding of different approaches for execution and drive assigned work to successful completion.

Level of Leadership


* Self-directed and capable of indirectly leading a team of professionals


* Mai...