Learning & Development Manager

The Learning and Development Manager is responsible for enhancing the productivity, efficiency, and overall performance of the organization's employees.

This role involves developing and implementing strategies, programs, and training resources that equip employees with the knowledge, skills, and tools necessary for success in their roles and beyond.

Responsibilities


* Assess company-wide developmental needs to drive training initiatives and identify appropriate training solutions for employees.


* Actively search for, creatively design, and implement effective educational methods to enhance and recognize performance.


* Maintain training records for all employees and compile reports and statistics for the Human Resources Department.


* Proactively seek ways to enhance existing training programs.


* Develop and deliver content that focuses on measurable results through changed behaviors and improved performance.

Essential Job Functions


* Program Design, Planning & Development


* Project Management


* Process Improvement


* Technical HR Expertise


* Performance Management


* Business Acumen


* Dynamic Learning Mindset


* Needs Analysis


* Facilitation


* Change Management


* Metrics Reporting and Evaluation

Work Experience


* A minimum of five (5) years of experience in designing and implementing learning and development programs is required.


* Demonstrated ability to perform gap analysis and develop Learning & Development solutions.


* Strong experience in using learning metrics and analytics to measure the impact of learning solutions.

Academic/Training


* A bachelor’s degree from an accredited college in Business Administration, Business Management, Human Resources, Psychology, or a related field is preferred.


* Equivalent experience in Human Resources, Business, or Organizational Development will be considered.


* A combination of education and experience sufficient to successfully perform the essential duties of the job, such as being PHR or SPHR certified, is required.


* Training and development certification is preferred.


* Additional completion of profession-specific training (workshops/seminars) with an emphasis on employee relations, compensation theories and practices, or related HR fields is advantageous.

Skills


* Must be proficient in MS Office (Word, Excel, PowerPoint, and Outlook), as well as any HRIS, Performance Management, and LMS systems.


* Superior communication skills with the ability to deliver messages with respect, tact, and diplomacy.


* Must be detail-oriented and self-motivated, with strong analytical, communication, and interpersonal skills.