Change Management Communications Specialist

CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses.

The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics.

CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available.

Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers.

For more information, visit www.coopervision.com.

Job Summary:

The Organizational Change Management (OCM) Communication Specialist is responsible for guiding CooperVision, Inc.

Customer Experience (CX) program communications and stakeholder engagement activities across multiple, diverse project implementations.

This individual is responsible for developing and using communication plans to track stakeholder engagement for each specific project within it.

The role is part of an OCM team which consults to Configuration Management Program sponsors, Program Management Office and project level team members.

The OCM Communication Specialist creates and develops content to enable program and project level stakeholder awareness, engagement and reinforcement of message related to the program vision and customer experience of CVI external customers.

This includes composing content and messages, both independently as well as in collaboration with program and project teams, to launch awareness campaigns and provide internal and external stakeholder-specific communication.

This also includes developing formats that are the best means to provide these messages to stakeholders – given the audience, purpose, and level of depth required.  Formats may include OCM presentation materials, email bulletins, FAQs, talking points, intranet messages and other collateral. 

The OCM Communications Specialist collaborates with Configuration Management Program/project team leaders, team members and multiple business tracks, locations and uses communications as a vehicle to enhance curiosity, competence, and confidence for the planned changes. 

A successful candidate will demonstrate strong attention to detail, creativity, project management and communication skills, writing talent, and adaptability to changing priorities.