Quality Manager

Your Job

Guardian Glass is seeking a Quality Manager to join our team in Galax, Virginia!

In this role you will be responsible for quality assurance for products, projects, and processes within the plant.

You will lead company quality initiatives that proactively identify/ head off customer dissatisfaction, reduce defects or cycle time risks through advanced planning, and use quality management principles and continual improvement.

If you're an experienced Quality Engineer looking for your next growth opportunity, this could be the perfect role for you!

Our Team

We are a principled based company that relies heavily on teamwork and ingenuity.

We pride ourselves on being the partner of choice for our internal and external customers.

What You Will Do


* Improve customer satisfaction and reduce the cost of poor quality through increased customer responsiveness, reduced defects and claims, and reduced variability


* Interface with internal and external customers to assure quality expectations are met


* Coach others on the use of quality processes, tools, metrics, etc.


* Lead facility with root cause and corrective action process, provide timely resolutions to customer inquiries, feedback investigations, and corrective actions


* Track, monitor and report quality performance using statistical techniques


* Cooperate with the Project Manager to ensure preventative/ corrective actions are implemented


* Develop and implement advanced quality principles


* Assist department owners with supplier quality issues within the plant


* Ensure all employees are properly trained in quality procedures and SOPs


* Maintain current certification to ISO 9001:2015 Quality Standard


* Communicate effectively across business levels


* Lead a robust layered process audit (LPA) process to drive cultural change


* Ensure that all changes to process are documented, communicated, and implemented in a timely manner

Who You Are (Basic Qualifications)


* Experience working in a leadership role within a manufacturing environment


* Experience using statistical tools for data analysis


* Experience in Problem Solving using Root Cause Analysis methodologies: 5-Why, Cause Mapping, etc.


* Experience with continuous improvement process


* Excel experience including spreadsheet creation/editing, pivot tables, data entry and manipulation for the purpose of analysis

What Will Put You Ahead


* Bachelor's Degree in Engineering


* Six Sigma or SPC certification

This role is not open to sponsorship

At Koch companies, we are entrepreneurs.

This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.

Any compensation range provided for a role is an estimate determined by available market data.

The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic loc...