Banquet Captain ($15.00 Per Hour + Tips) Events and Meetings - AAA Four Diamond Renaissance Hotel

 Your Path Begins Here

 

At Renaissance Hotels, inspiration comes from the unexpected.

Embrace spontaneity and discovery and celebrate connection with the destination.

Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood.

 

Renaissance Milwaukee West, a premium distinctive hotel is seeking an energized and curious minded Full-Time Event (Banquet) Captain, with a passion to serve others!

 

The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry.

At Concord, we strive to create a culture that allows us to attract and retain the best people in the industry.

It’s that culture that has built the outstanding team and has made us the successful company we are today.

 

Here are some of the great benefits of working with us:


* Competitive Pay


* Generous Paid Time Off


* 7 Paid Holidays 


* Same-Day Pay Option


* Hotel Discounts Worldwide 


* Comprehensive health, vision, and dental insurance with multiple plan choices to best fit your needs


* Flexible Spending Account


* Group life insurance (provided by the company)


* Voluntary short-term and long-term disability insurance


* 401(k) with company contribution – free money!


* Exclusive discounts on concert tickets, theme park passes, rental cars, and more


* Verizon wireless discount


* Free parking in structure and easy access to public transportation 


* Complimentary and discounted food and beverage 


* Safety shoe discount


* Company uniform


* Deeply discounted dry clean services


* Clean and secure locker room for personal belongings 


* Personal and professional developmental opportunities; classroom training, online training, and educational assistance program

 

Role Summary:


* Greet and serve event guests, following food and beverage serving guidelines and procedures. Act as a liaison to the guest and event operations team, ensuring event is completed to guest expectations pertaining to set-up, equipment, food and beverage, and service. 

 

Responsibilities:  


* Proactively serve and engage guests; anticipate guest needs. 


* Proactively clean and fill table complements (salt and pepper, bread baskets, etc.). 


* Work safely and courteously at all times. 


* Learn the menu for each function served; ability to explain the major ingredients and preparation methods.  


* Attend daily banquet event order (BEO) meetings; discuss plan of action and oversee proper execution of event details.


* Oversee room set-up (tables, chairs, and equipment), beverage and food service, and general guest requests.


* Ensure events are displayed correctly on the event board.


* Check-in servers, assign stations, and delegate pre/post function duties.


* Set food service tables.


* Lead event staff to properly execute event; guide, coach, and pr...