Air Export Agent

Job Title: Air Export Agent

Job Location: Hebron, KY

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services.

Around 30,000 employees work to ensure we transport our customers of shipments by air or sea.

DGF's logistics solutions span the entire supply chain, from the factory to the shop floor.

This also includes special transport-related services.  Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 

As an Air Export Agent, you will be responsible for the movement of our customer’s air export shipments.  You will coordinate and be the main point of contact for our outbound Air Export shipments from initial customer contact to final destination. 

Key Responsibilities:



* Coordinate and ensure timely bookings with airline on customer behalf 


* Prepares export documentation, including entry into computer operations program, in accordance to country requirements 


* Preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, AWB, ITAR, Hazardous Material, Perishable, and any other documents required by the customer 


* Compliant filing of AES (automated export system) with US customs  


* Responsible for timely completion of export documents and coordinate with both customer,  warehouse, airlines, gateway operations, and dispatch for timely movement of cargo 


* Ongoing communication with customer and overseas offices in regards to shipment movement 


* Follow-up with airline to keep track of departure information and updates 


* Responsible for file level profitability


* Audit charges for accuracy prior to sending to accounting for payment 


* Confirm payment responsibility (depending on terms) and audit credit status if needed 


* Ensure customer profiles are accurate and updated 


* Other duties as assigned

Skills / Requirements:



* Exceptional customer service skills


* Detail oriented and strong follow-up skills


* Proficient with Microsoft office (Word, Excel, Outlook) preferred


* Minimum of 1 years of Logistics / Freight forwarding industry experience preferred


* Logis Air / Cargo Wise systems knowledge is a plus


* Hazmat certification is a plus

Benefits: (All non-union employees)


* Total Compensation Package: We offer a competitive base salary.


* 401(k) with a match: Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement.


* Stock Purchase Plan: Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group’s success as shareholders.


* Medical: We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs.


* Vision: Optional coverage for eye exams, frames, and contact lenses.


* D...